Natalie Garner

Greeting Student/Customer and assisting them with their enrolments and bookings.

Generating Invoices and Processing payment on Xero as well as eftpos and cash handing

Attending to phone calls/emails and outgoing correspondence

Maintaining bookings calander

Other administration duties as required by trainer, staff and the Training Manager.

• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.

• Performed accounting activities by preparing purchase orders and invoices. Preparing company BAS and Tax returns and all company paperwork.
• Liaise with and order products from suppliers.
• Provide assistance/quotes/explanation of products to clients in person and over the phone/internet
• Dealing with subcontractors/trades/building companies/clients/Councils to provide planning details, timelines and deadlines, coordinations of trades to site, and work to Worksafe requirements.
• Using Xero, Microsoft office, Excel, Email and internet.

• Responsible for processing patients personal information accurately with empathy, discretion and sensitivity and provide that information to medical staff in a swift manner. Including ambulance patient arrivals and transferring patients from other hospital settings.
• Clerical, reception, general administrative tasks, paperwork preparation including private insurance, Medicare and other relevant information.
• Provide excellent Emergency reception and admissions administration and all other tasks required in a accurate and timely manner. Including after hours admission paperwork.
• Experience with BOSSnet and webPAS computer systems. Understanding of medical terminology.

• Managed day-to-day Florist operations.
• Managing budgets, accounts and costs.
• Customers (corporate and private) service by completing phone, shop and internet orders.
• Reconciled daily sales, returns and financial reports in Xero
• Advertising, maintenance of website, meeting deadlines, ordering stock to correct amounts, creating designs, keep store stocked. Arranging deliveries to deadlines (funerals/weddings).
• invoicing clients, arranging purchase orders.

• Followed up with clients to answer questions and close sales.
• Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
• Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.
• Sold weight loss program and supplements tailored to client weight loss needs.
• Counselled and coached clients during visits to offer solutions and support.

• Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
• Managed timely and effective replacement of damaged or missing products by offering returns/exchanges or refunds.
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management including stocktaking, ticketing, soiled and damaged (budgeting and claims)
• receiving and checking stock in back dock as required
• Effective liaison between customers and internal departments.

• Cashiering, customer services, processing of applications for loans/visa cards/term deposits etc
• Cash handling and ordering
• Security procedures
• Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.

• Word process, excel spreadsheeting setup/upkeep, computer input/extraction, maintenance of agendas/minutes, supply of data to group meetings
• overtime and weekend work as required.

• Dealing and explanation to Customers of Casino Games (American Roulette/Black Jack/Baccarat etc)
• Grooming and Deportment
• Handling of large sums of money and excellent customer relations.

• Tuggernong Rugby Union Sports Club (1991-1992) Casual Bar Attendant
• Vocational Training/Apprenticeship Authority (1991) Administrative Assistance
• Very Fast Train Joint Venture VFT (1990) Receptionist/Secretary
• University of Canberra-Applied Science (1986-1990) Secretary/Receptionist
• Canberra Advanced Bank (1986-1987) Borrowers Accounts Clerk