Natalie Heelass
Mount Cotton,QLD
Summary
I am caring, responsible and compassionate. I am a well-rounded personal carer with 10 years experience with assisting clients with various daily living needs at home and in facility. I am a good communicator when supporting residents/clients needs, documenting information and interacting with supervisors. I would like to seek and maintain a permanent position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Direct Support Worker
Homecaring
08.2023 - Current
- Assisted with daily living activities, running errands, and household chores.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
Direct Support Worker
Support Services Queensland
08.2023 - Current
- Improved quality of life for clients through compassionate care and effective communication.
- Facilitated community integration by accompanying clients on outings and encouraging social interactions.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
Direct Support Worker
Star Community Services
08.2022 - 08.2023
- Assisted disability and aged care clients to support independence and well-being.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted clients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands and household chores.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
AIN
Adventist Retirement Plus
09.2014 - 03.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Attended to all every day ADL's, personal hygiene, toileting and feeding
- Using of hoists and slide sheets
- Documentation after each shift
Education
Certificate III - Certificate 111 in Aged Care And Community Care
Career Employment Australia
Brisbane, QLD09.2014
Skills
- Disability Assistance
- Progress Documentation
- Behaviour Redirection
- Group Activities
- Mobility Support
- First Aid and Safety
- Documenting Incidents
- Client Direct Care
- Medication Administration
- Caring Companionship
REFERENCES
Evelyn Caporale - RN
0455111770
Judith Naude - Personal work friend
0421010501
Brooke Asplane - Personal work friend
0423776433
Michele Sandstrom - Family friend for over 30 years
0400741953
Timeline
Direct Support Worker
Homecaring
08.2023 - Current
Direct Support Worker
Support Services Queensland
08.2023 - Current
Direct Support Worker
Star Community Services
08.2022 - 08.2023
AIN
Adventist Retirement Plus
09.2014 - 03.2023
Certificate III - Certificate 111 in Aged Care And Community Care
Career Employment Australia
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