Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Natalie Ivanovska

Customer Service/Assistance
Sydney,NSW

Summary

I am seeking to further my passion in customer service, with the pleasure of meeting new people (both customers and colleagues) and being assistive in a fast paced operational and active environment.

I see myself as a motivated person and committed to providing excellent customer service. I am truly organised, detail-oriented and empathetic to customer needs. I emphasise my skills at communication and helping customers find the services that they need.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Sales Assistant

Velocity Brand Management
Sydney, New South Wales
10.2021 - Current
  • Established rapport with customers using active listening and interpersonal skills.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.

Teacher

Board Of Studies
Sydney, NSW
04.2018 - Current
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Collaborated with faculty to develop after-school tutoring program for struggling students.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Sales Assistant

Mimco
Sydney, NSW
11.2011 - 01.2019
  • Greeting customers and assisting them with their shopping requirements
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Assist with the sales process by maintaining a fully stocked store
  • The ability to communicate with people developing excellent communication skills and capable of building trusting relationships.

Education

Bachelor of Primary Education (Religious) - Education

University Of Notre Dame
Sydney, NSW
01.2014 - 04.2018

No Degree - Child Care

Bedford College
Sydney
04.2001 -

Skills

Cultural Awareness

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Interests

Socialising and meeting new people

Participating in physical activities

Health and Nutrition

Dance and Music

Timeline

Sales Assistant

Velocity Brand Management
10.2021 - Current

Teacher

Board Of Studies
04.2018 - Current

Bachelor of Primary Education (Religious) - Education

University Of Notre Dame
01.2014 - 04.2018

Sales Assistant

Mimco
11.2011 - 01.2019

No Degree - Child Care

Bedford College
04.2001 -
Natalie IvanovskaCustomer Service/Assistance