Socialising and meeting new people
Natalie Ivanovska
Customer Service/Assistance
Sydney,NSW
Summary
I am seeking to further my passion in customer service, with the pleasure of meeting new people (both customers and colleagues) and being assistive in a fast paced operational and active environment.
I see myself as a motivated person and committed to providing excellent customer service. I am truly organised, detail-oriented and empathetic to customer needs. I emphasise my skills at communication and helping customers find the services that they need.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Assistant
Velocity Brand Management
Sydney, New South Wales
10.2021 - Current
- Established rapport with customers using active listening and interpersonal skills.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Teacher
Board Of Studies
Sydney, NSW
04.2018 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Sales Assistant
Mimco
Sydney, NSW
11.2011 - 01.2019
- Greeting customers and assisting them with their shopping requirements
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Assist with the sales process by maintaining a fully stocked store
- The ability to communicate with people developing excellent communication skills and capable of building trusting relationships.
Education
Bachelor of Primary Education (Religious) - Education
University Of Notre Dame
Sydney, NSW 01.2014 - 04.2018
No Degree - Child Care
Bedford College
Sydney 04.2001 -
Skills
Cultural Awareness
Decision-Making
Adaptability
Clear Communication Skills
Active Listening
Strong Work Ethic
Interests
Participating in physical activities
Health and Nutrition
Dance and Music
Timeline
Sales Assistant
Velocity Brand Management
10.2021 - Current
Teacher
Board Of Studies
04.2018 - Current
Bachelor of Primary Education (Religious) - Education
University Of Notre Dame
01.2014 - 04.2018
Sales Assistant
Mimco
11.2011 - 01.2019
No Degree - Child Care
Bedford College
04.2001 -