Adaptable service professional with extensive experience in high-pressure environments and a proven commitment to guest satisfaction. Possess a valid RSA and full, flexible availability to support business operations 24/7.
Overview
4
4
years of professional experience
Work History
Sales & Beauty Advisor
Oliveyoung
Hongdae, South Korea
11.2024 - 02.2026
Delivered high-quality service while managing long queues and addressing diverse customer needs efficiently.
Maintained positive, professional attitude during peak hours, ensuring customers felt welcomed and assisted.
Quickly mastered extensive product knowledge and store protocols, becoming a fully functional team member in a very short period.
Rapidly learned and applied new information to handle high-pressure retail situations with confidence.
All rounder
Cafe at Campus
Seoul, South Korea
03.2022 - 12.2024
Excelled in high-volume campus cafe, maintaining composure and speed during peak hours, ensuring timely service for students between lectures.
Honed ability to deliver consistent results under pressure while efficiently managing constant influx of customers.
Managed order-taking and drink preparation simultaneously, demonstrating strong multitasking skills to enhance customer satisfaction.
Operated in a busy campus cafe during peak hours
Education
Bachelor of Arts - English Literature
Kookmin University
Seoul, Korea
04-2026
Skills
English
Korean
Customer service
Team collaboration
Communication skills
Cash handling
Personal Information
Available: Full availability, including early morning and late night