Summary
Overview
Work History
Education
Skills
Timeline
Barista

Natalie Kanj

Sydney,NSW

Summary

Dedicated Retail Professional with 2 Years of Experience

Highly motivated and customer-focused retail professional with 2 years of experience in providing exceptional service, driving sales growth, and contributing to a dynamic team environment. Proven track record of:

  • Delivering outstanding customer experiences, resulting in increased loyalty and repeat business
  • Consistently meeting or exceeding sales targets and contributing to store revenue growth
  • Developing and maintaining a deep understanding of products and services, enabling effective recommendations and solutions for customers
  • Collaborating with colleagues to achieve shared goals, promote a positive work culture, and support a high-performing team
  • Demonstrating adaptability and flexibility in a fast-paced retail environment, with a strong ability to multitask and prioritize tasks effectively
  • Utilizing excellent communication and problem-solving skills to resolve customer complaints and improve overall shopping experiences.
  • Throughout my retail career, I have developed a passion for delivering exceptional customer service, driving sales results, and contributing to a positive and productive team environment.I am excited to leverage my skills and experience to drive success in my next role.Feel free to customize this summary

Overview

3
3
years of professional experience

Work History

Barista

Gloria Jeans
11.2023 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Retail Sales Associate

Footlocker, Footlocker
07.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Retail Sales Worker

JD Sports
04.2022 - 09.2022
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.

Hospitality Worker

Subway
01.2021 - 07.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Education

Diploma - Workplace Health And Safety

Tafe Nsw
Campbelltown, NSW
11.2023

Year 12 Cert -

Robert Townson High School
Raby, NSW
09.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness

Timeline

Barista

Gloria Jeans
11.2023 - 03.2024

Retail Sales Associate

Footlocker, Footlocker
07.2023 - 01.2024

Retail Sales Worker

JD Sports
04.2022 - 09.2022

Hospitality Worker

Subway
01.2021 - 07.2021

Diploma - Workplace Health And Safety

Tafe Nsw

Year 12 Cert -

Robert Townson High School
Natalie Kanj