Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
Generic

Natalie Knight

Bondi,NSW

Summary

I am a hardworking, punctual and reliable person who works well in a team and on my own. I have worked in the recruitment agency for 8 years driving top quality customer experience and satisfaction through expertise. I have built and retained long term relationships by establishing positive and productive communications.

Overview

13
13
years of professional experience

Work History

Head of Contracts Administration and Operations

Change Recruitment PTY
01.2024 - Current
  • Draft, review and negotiate contracts with clients and vendors, ensuring compliance with legal standards in Australia.
  • Increase organisational visibility into current contracts through the development of comprehensive reports that highlighted key performance indicators.
  • Improve contract management systems, resulting in increased compliance and more efficient tracking of deliverables.
  • Manage the contract lifecycle, maintain organised records and tracking renewals and expirations.
  • Collaborate with c suite to align contract management processes.
  • Advise senior management on matters requiring attention and implementing their decisions
  • Manage and process contractors and clients payments
  • Monitored contract performance and compliance, addressing any issues that arise.
  • Monitor debt reports and collected overdue payments from clients.
  • Prepare reports on contract statuses and provided training on contract management processes.

Contractor Care and Client Consultant

SDP Solutions PTY
11.2023 - 01.2024
  • Drafted, reviewed, and negotiated contracts with clients and vendors, ensuring compliance with legal standards in Australia.
  • Collaborated with cross-functional teams to develop comprehensive strategies for clients, leading to successful project outcomes.
  • Improved contract management systems, resulting in increased compliance and more efficient tracking of deliverables.
  • Created regular status reports regarding project progress.
  • Reduced contractual risks for the organisation by conducting thorough reviews and risk assessments.
  • Organised and prepared billing documentation.
  • Developed and executed administrative processes to advance project's procedures, goals and objectives.

Relationship Manager

Randstad Digital
07.2021 - 09.2023
  • Drafted, reviewed, and negotiated contracts with clients and vendors, ensuring compliance with legal standards in the UK and Europe.
  • Managed the contract lifecycle, maintaining organised records and tracking renewals and expirations.
  • Collaborated with legal and procurement teams to align contract terms with organisational goals.
  • Prepared reports on contract statuses and provided training on contract management processes.
  • Advised senior management on matters requiring attention and implementing their decisions
  • Monitored debt reports and collected overdue payments from clients.
  • Ensured all contractors were compliant to work within the UK.
  • Managed client accounts to increase GP and build long standing relationships with key clients.
  • Monitored contract performance and compliance, addressing any issues that arise.
  • Served as the primary point of contact for contract-related inquiries.
  • Part of the senior management team, collaborated with senior management to implement continuous improvements and exceed branch goals.

Contractor Care Team Lead

Opus Recruitment Solutions
02.2016 - 07.2021
  • Drafted, reviewed, and negotiated contracts with clients and vendors, ensuring compliance with legal standards in the UK and Europe.
  • Managed the contract lifecycle, maintaining organised records and tracking renewals and expirations.
  • Collaborated with legal and procurement teams to align contract terms with organisational goals.
  • Prepared reports on contract statuses and provided training on contract management processes.
  • Advised senior management on matters requiring attention and implementing their decisions
  • Managed and processed contractor’s payments, timesheets and invoices.
  • Ensured all contractors were compliant to work within the UK.
  • Conducted audits in line with GOV.UK
  • Monitored contract performance and compliance, addressing any issues that arise.
  • Served as the primary point of contact for contract-related inquiries
  • Supported over 500 contractors on a monthly basis.

Optical Assistant/Retail Manager

Specsavers
05.2011 - 02.2016
  • Input patient information and exam findings into the electronic medical record system to facilitate accurate record keeping
  • Coordinated patient scheduling, monitored patient flow throughout the shop and communicated delays
  • Collaborated with optometry staff to reach individual and team goals
  • Helped patients with selecting and ordering glasses or contact lenses
  • Managed administrative duties with phone answering, reception, appointment scheduling and payment processing.

Education

A-Levels -

Sir Bernard Lovell
Bristol, UK
06.2010

GCSE's -

Sir Bernard Lovell
Bristol, UK
06.2008

Skills

  • Team Leadership and collaboration
  • Relationship cultivation and retention
  • Problem Resolution
  • Business growth strategies

Languages

English

References

Available on request

Timeline

Head of Contracts Administration and Operations

Change Recruitment PTY
01.2024 - Current

Contractor Care and Client Consultant

SDP Solutions PTY
11.2023 - 01.2024

Relationship Manager

Randstad Digital
07.2021 - 09.2023

Contractor Care Team Lead

Opus Recruitment Solutions
02.2016 - 07.2021

Optical Assistant/Retail Manager

Specsavers
05.2011 - 02.2016

GCSE's -

Sir Bernard Lovell

A-Levels -

Sir Bernard Lovell

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Natalie Knight