Natalie La Scala
Melbourne
Summary
Hardworking and reliable with strong organisational, administrative and customer service skills.
Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking a flexible role on a casual/part time basis. Preferably working remote.
Overview
1
1
year of professional experience
Work History
Content Author
Coles / Medium Rare Content Agency
04.2023 - Current
- Expanded readership by tailoring content to target demographics and employing engaging writing techniques.
- Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
- Collaborated with publishers and editors to ensure timely delivery of high-quality content for publication.
- Edited and proofread all texts before live publication.
- Created content for websites and online publications.
Corporate Sales Executive
Couriers Please (5 Years)
- Providing highest level of customer care in prompt and professional manner for major account holders.
- Managed over 10 accounts via email and phone.
- Recorded accurate and efficient records in customer database.
- Increasing sales and identifying new opportunities.
- Working collaboratively as Sales team to achieve budgets.
- Pro-actively monitoring accounts and orders.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
Priceline – Assistant Manager
Priceline Pharmacy (6 Years)
- Management of retail store including rostering, banking, opening/closing.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Weekly set ups of catalogues and promotions including POS displays.
- Planograms and ticketing.
- Meeting sales targets and budgeting.
- Rotated merchandise and displays to feature new products and promotions.
- Managed time efficiently in order to complete all tasks within deadlines
Pharmacy Sales Rep
Beieresdorf Australia (3 Years)
- Visited stores across Vic to ensure products are correctly merchandised and ticketed according to store grading.
- Building relationships with pharmacy staff and training them about new/existing products.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Setting up promotional material, POS & event days.
- Maintaining current planograms and implementing new ones.
- Co-ordinating visits with territory managers
- Excellent communication skills, both verbal and written.
Education
Certificate of Completion - AEM Sites Create & Manage Webpages Using AEM
Udemy
Online Studies03.
Content Management Strategies -
Alison Courses
Online StudiesProfessional Certificate - Administration
Australian Online Courses
Certificate III - Education Support
Adapt Education
Skills
- MS Office Suite Knowledge
- Time Management Skills
- Data Entry
- Problem-Solving
- Written and Oral Communications
- Organization and Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Active Listening
- Flexible and Adaptable
Timeline
Content Author
Coles / Medium Rare Content Agency
04.2023 - Current
Corporate Sales Executive
Couriers Please (5 Years)
Priceline – Assistant Manager
Priceline Pharmacy (6 Years)
Pharmacy Sales Rep
Beieresdorf Australia (3 Years)
Certificate of Completion - AEM Sites Create & Manage Webpages Using AEM
Udemy
Content Management Strategies -
Alison Courses
Professional Certificate - Administration
Australian Online Courses
Certificate III - Education Support
Adapt Education
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