Natalie Littleboy

• Communicated effectively with vendors, suppliers, customers, and other stakeholders in the logistics process.
• Organized and maintained accurate records of shipments, invoices, and other related documents.
• Verified the accuracy of orders prior to shipment.
• Resolved issues related to transportation delays or discrepancies between orders and deliveries.
• Analyzed data from various sources such as shipping manifests, invoices, purchase orders., to identify trends or patterns in logistics activities.
• Created logistic plans for efficient movement of goods through the supply chain.
• Maintained a high level of customer service by responding quickly to requests for information about shipments.
• Processed payments for freight charges in a timely manner.
• Provided support in resolving customs clearance issues when necessary.
• Communicated effectively with shippers, customers regarding changes in pick up or delivery status.
• Assisted in the development of new administrative systems, procedures and policies.
• Maintained filing system for important documents such as contracts and invoices.
• Provide general administrative support to staff members.

As acting Supervisor, my role continued to support the logistics department, duties included.

• Provided oversight to ensure daily operations ran efficiently and effectively.
• Monitored the delivery of shipments to ensure on-time arrival at destination.
• Organized transportation of goods in accordance with customer requirements.
• Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
• Prepared documents related to customs clearance such as bills of lading and invoices.
• Provided training and guidance to junior staff members on best practices within the logistics department.
• Provided smooth operations by maintaining communication with supervisors of other departments.
• Negotiated logistics costs and kept costs under established budget.
• Worked collaboratively with customers and staff at various levels.
• Maintained high standards of internal and external customer service.
• Coordinated with freight forwarders to expedite international shipments.
• Coordinated transport for by-products on a daily basis.
• Arrange samples to be taken and sent to off-site laboratory for testing.
• Coordinate the end-of-month aerial survey.
• Coordinate and arrange spodumene transfer from Greenbushes to off-site facility.
• Weekly inspections of off-site facility.

• Support teacher in classroom
• Support students with special needs
• Support LNS team
• Collate and provide details of special needs students. Keeping files up to date.
• Maintained focused, inclusive and supportive learning environments.
• Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
• Prepared visual aids, equipment and classroom displays to foster learning.
• Handled clerical duties, managed classrooms and coordinated documents for teachers.
• Recommended policies, procedures and strategic goals to meet agency requirements.
• Completed documentation on student behaviors, interventions and results.
• Offered students personalized educational, behavioral and emotional support.
• Created and distributed instructional materials for group and one-on-one use.
• Organized and distributed homework, textbooks, classroom supplies and other learning materials.
• Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
• Developed and implemented programs to safeguard assets.
• Helped students master learning concepts through one-on-one and small group tutoring.
• Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
• Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
• Worked one-on-one with special needs students to help navigate through school challenges.
• Completed weekly and monthly reports summarizing activities.

• Established and enforced successful operational policies to strengthen team productivity while empowering individual staff to independently handle job tasks.
• Monitored and documented program, staff and leadership actions and drafted update reports for senior leaders.
• Set appointments and managed meeting schedule.
• Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
• Generated and sent customer invoices, submitted payments and updates accounts.
• Updated and successfully cleared high volume of files daily with reliable accuracy.
• Developed and strengthened client relationships by delivering knowledgeable support.
• Exceeded specific team goals and resolved issues, partnering with staff to share and implement customer service initiatives.
• Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
• Generated and delivered daily outstanding payment invoices to customers.
• Interfaced with internal and external customers to meet project targets.
• Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
• Prepared account manager reports, loaded new legal documents into system, verified bankruptcy and ABN information and prepared client case affidavits.
• Managed projects in alignment with time, budget and quality requirements.
• Created reports using advanced data management and software skills.
• Achieved timeline and quality targets when organizing large volume of records.
• Assisted team with timely and accurate administrative work covering multiple remote sites.
• Managed payroll and time and attendance systems.
• Responded to employee inquiries regarding payroll and timekeeping.
• Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
• Monitored daily banking transactions.
• Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
• Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
• Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
• Onboarded new employees in time reporting and payroll systems.
• Managed payroll for temporary, hourly and salaried employees.
• Established employee payroll files and updated existing files with new information.

• Managed administrative processes and prepared key reports and documentation.
• Made travel arrangements and reservations for senior managers.
• Allocated resources and materials to respective departments to accommodate needs.
• Created ad-hoc working spaces for traveling workers and contractors suddenly and without notice.
• Planned staff and training meetings and scheduled conference rooms.
• Answered phone calls, provided information to callers and connected callers to appropriate people.
• Liaised with IT and human resources teams to establish best practices for new employee onboarding.
• Liaised between employees and upper-level management and resolved issues.
• Managed and distributed staff contact lists to create lines of communication with partners and co-workers.
• Reorganized meeting spaces to maximize physical space without sacrificing comfort.
• Coordinated special meetings and events on behalf of executive leaders.
• Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
• Assigned projects to administrative staff, boosting office productivity and streamlining processes.
• Demonstrated consistent operational excellence to maintain stellar office reputation.
• Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.
• Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
• Managed daily operations within office by supporting continuous delivery of excellent services and care.
• Managed scheduling and payroll for team of 50 staff
• Assisted CEO with sustainable, scalable administrative operations and project management support.
• Produced and filed payroll reports every [Timeframe].
• Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
• Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
• Onboarded new employees in time reporting and payroll systems.
• Calculated accurate wages, including overtime, salary increases and bonuses.
• Managed weekly payroll duties and submitted data to payroll contractor.
• Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.

• Organized event facility, food and beverage selections and audio-visual arrangements.
• Coordinated vendors, timelines and budgets for events.
• Selected décor and event materials fitting clients' requests and vision.
• Boosted client satisfaction through administration of on-site service requests and event logistics management.
• Designed and maintained spreadsheets documenting vendor, facility and guest information.
• Scheduled and managed transportation for event participants.
• Oversaw event logistics, venue scheduling and accommodations.
• Trained customer service, marketing and sales teams for events.
• Recommended money-saving strategies for events to bring costs within budget.
• Maintained close communication with clients to mitigate service issues.
• Networked to obtain potential event sponsors.
• Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
• Planned, coordinated and executed weddings and special events.
• Directed event production in collaboration with sponsors, hosts and internal teams.
• Initiated negotiations with vendors and subcontractors to meet event budget.
• Organized corporate luncheons, dinners, conferences and special events.
• Hosted large groups by engaging with attendees during annual events.
• Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
• Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.