Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natalie Macey

Natalie Macey

Traralgon,Australia

Summary

Experienced customer service professional with a proven ability to excel in fast-paced, challenging environments. Strong desire to expand knowledge and apply new skills effectively. Seeking opportunities to advance career within the service industry.

Overview

5
5
years of professional experience

Work History

COUNTRY FIRE AUTHORITY JUNIOR
01.2018
  • Knowledge of CFA history and competition
  • Understanding volunteering and community service
  • Emergency response skills
  • Teamwork and leadership skills
  • Familiarisation with all hazard types.

Cleaner

Menzies
06.2024 - 12.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Professional Home Cleaner

Tamira ward
07.2023 - 12.2023
  • Cleaned and disinfected bathrooms, including showers, bathtubs, toilets, sinks, counters, floors and mirrors.
  • Vacuumed carpets and rugs throughout the home.
  • Dusted furniture, shelves and other surfaces in all rooms.

Traffic Controller

A plus
12.2022 - 06.2023
  • Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
  • Organized detours and adjusted signal timing to accommodate special events or construction projects.
  • Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.

CUSTOMER SERVICE

HUNGRY JACKS
01.2020 - 01.2021
  • Provided excellent customer service and product knowledge, took orders, and processed payments using EFT and POS.
  • Executed synchronized meal service simultaneously serving food to multiple customers while reaching company efficiency goals.
  • Adhered to quality constraints, industry best practices and followed proper handling and sanitation procedures to comply with food safety standards and OH&S policies.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, and measuring food items, operated commercial cookery equipment, cleaned, and organized kitchen stations to promote team efficiency, and circulated kitchen area to receive work assignments and identify support tasks.
  • Always maintained a clean and safe work environment by implementing company OH&S and food safety standards.

Education

Year 11 - undefined

Trafalgar high School
Trafalgar

Skills

  • Problem-Solving Capabilities
  • Professional Appearance
  • Basic Repair Skills
  • Organizational Abilities
  • Residential Cleaning
  • Dusting
  • Safe Cleaning With Chemicals
  • Restroom Detailing
  • Customer Service
  • Window Cleaning
  • Washing Windows
  • Mopping and Buffing Floors
  • Cleaning Methods
  • Chemical Handling
  • Physically Strong
  • Exceptional Time Management
  • Customer Service-Focused

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Cleaner

Menzies
06.2024 - 12.2024

Professional Home Cleaner

Tamira ward
07.2023 - 12.2023

Traffic Controller

A plus
12.2022 - 06.2023

CUSTOMER SERVICE

HUNGRY JACKS
01.2020 - 01.2021

COUNTRY FIRE AUTHORITY JUNIOR
01.2018

Year 11 - undefined

Trafalgar high School

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Natalie Macey