Natalie Mansour
Rooty Hill,NSW
Summary
Capable Intern Pharmacist (registration anticipated by end of APril 2024) well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with [Type] groups by applying conversational [Language] abilities.
Overview
4
4
years of professional experience
Work History
Graduate Intern Pharmacist
Terry White Chemmart Pharmacy
06.2022 - Current
- Collaborated in an multidisciplinary manner with pharmacists, doctors, carers and other healthcare professionals to resolve medication-related issues, promote patient safety and optimise health outcomes.
- Demonstrated commitment to continuous learning by staying up-to-date on new medications and treatment protocols.
- Assisted patients in navigating their medication regimens by delivering accurate counselling on medication usage, side-effects, therapy expectations, adherence strategies, ensuring clear understanding and compliance.
- Performed technical processes required through the FRED dispense software to dispense medications to patients in a timely and efficient manner to maintain top customer satisfaction.
- Promoted patient safety by conducting thorough drug utilization reviews to identifying potential medication/disease interactions or contraindications. Achieved this by utilizing the appropriate and most relevant recourses and databases, such as the Australian Medicines Handbook, MIMs database and the Therapeutic Guidelines to determine what further actions need to be made.
- Participated in inventory monitoring and management including ordering and receiving medications and vaccines for inventory and special orders.
- Played an active role in the Opioid Treatment Program in dispensing and assisting in Methadone and Suboxone preparations.
- Utilized clinical knowledge to provided patient education on medication use; answering patient questions and queries; problem-solving with patients on any medication-related issues or concerns.
- Compounded extemporaneous products according to the standards of the APF and ensured accurate documentation of the process.
- Contributed to a positive work environment by collaborating with fellow interns, pharmacists, and pharmacy technicians.
Pharmacy Hospital Placement
Westmead Hospital
10.2022 - 10.2022
- Proactively participated in the Anti-microbial Stewardship Program at Westmead Hospital alongside hospital pharmacists, doctors and the Infectious Disease team
- Engaged in collaborative team work to evaluate the appropriateness of antibiotic use in patients at Westmead Hospital.
- Adhered to all hospital policies and procedures while maintaining a professional demeanour during interactions with patients, staff, and other healthcare providers.
- Collated and gathered data from individual patient profiles to reduce the inappropriate use of antibiotics.
Pharmacy Assistant
Olympic Park Vaccination Hub
08.2022 - 08.2022
- Manufactured Pfizer BionTech Covid-19 vaccines through the use of standard aseptic techniques.
- Gained extensive knowledge on vaccine storage and cold chain management.
- Worked in a facility that made me collaborate with other healthcare professionals and students.
- Gained appreciation towards public health promotion
Pharmacy Assistant
Blooms The Chemist
08.2020 - 05.2022
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labelling for proper administration.
- Assisted customers in selecting over-the-counter medications and health care products.
Education
Bachelor of Pharmacy - Pharmacy
University of Sydney
Sydney, NSW12.2022
High School Diploma -
St Mary's Senior High School
St Mary's 2017
Skills
- Multilingual (English, Chaldean and Arabic)
- Proficiency in software tools including FRED Dispense and MethDA
- Preparing Dose Administration Aids
- Performing high level of stock management including inventory control and quality assurance
- Multi-tasking abilities and managing pharmacy workflow in a dynamic work environment
- Excellent oral and written communication skills, as well as being able to complex information clear and concisely
- Passion and willingness towards learning new skills and information and utilizing the relevant resources to remain up-to-date with my clinical knowledge
- Ability to work in a fast-paced environment whilst maintaining excellent team work
Additional Information
References
Tracey Bou-Khalil - Clinical Pharmacist at Terry White Chemmart
Contact Number: 0432640885
Mary Park - Clinical Pharmacist at Terry White Chemmart
Contact number: 0425259746
Tammar Baltejian - Clinical pharmacist and previous manager at Blooms the Chemmist
Contact number: 0420216950
Timeline
Pharmacy Hospital Placement
Westmead Hospital
10.2022 - 10.2022
Pharmacy Assistant
Olympic Park Vaccination Hub
08.2022 - 08.2022
Graduate Intern Pharmacist
Terry White Chemmart Pharmacy
06.2022 - Current
Pharmacy Assistant
Blooms The Chemist
08.2020 - 05.2022
Bachelor of Pharmacy - Pharmacy
University of Sydney
High School Diploma -
St Mary's Senior High School
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