Natalia Martinoski

Most of my professional career has been spent with 23 years working with Qantas Operations in International Cabin Crew as a Customer Service Manager. During that time I developed into a strong leader and problem solver dedicated to streamlining operations. As a Customer Service Manager I was trusted with independent decision making. I believe I have the right skills and sound judgment to positively impact company success. While always keeping the business in mind to decrease costs and promote organisational efficiency.

I am a positive manager and analytical problem solver, a team builder, leader and motivator. I am dedicated to applying training and morale-building abilities to enhance employee engagement and boost performance.

Most of all I am customer focused, professional and well versed in resolving complex issues and winning customer loyalty. With a 23 year career in the aviation industry and 10 years in small business.

I am proficient in office skills including Microsoft Outlook, Excel, Word, OneNote, Publisher and Powerpoint. As well as Creative Cloud applications suite all contributing to business and customer success.