Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Natalie Mazzonetto

Curlewis,VIC

Summary

Versatile and dynamic, with a proven track record at The Wheel Cafe for enhancing customer satisfaction through exceptional service and latte art mastery. Skilled in food safety and POS system operation, excelling in fast-paced environments, demonstrating strong teamwork and time management abilities. Achieved positive feedback for maintaining high cleanliness standards and efficient cash handling.

Overview

13
13
years of professional experience

Work History

Cafe Attendant/Barista

The Wheel Cafe
12.2023 - 05.2024
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
  • Maintained cleanliness of the cafe
  • Demonstrated latte art skills, enhancing the presentation of hot drinks
  • Responsibility of opening and closing procedures of the cafe
  • Prepared and served variety of different hot drinks
  • Food Preparing and serving of food while adhering to company quality standards and food safety regulations
  • Operation of POS system
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Assisted in inventory management, replenishing supplies as needed to avoid shortages or waste.


Gardening/Landscaping

Family Business
03.2021 - 01.2022
  • Maintaining customers gardens including mowing, trimming and hedging
  • Upkeep of fertilising fruit trees
  • Maintaining rose bushes
  • Designing and building garden beds
  • Safely removing of weeds
  • Garden removal for landscaping purposes
  • Working and planning with customers to ensure satisfaction

Animal Attendant

Jirralinga Wildlife Sanctuary
01.2015 - 03.2016
  • Maintained safety protocols when handling animals
  • Improved animal care by providing daily feeding, grooming, and exercise routines.
  • Enhanced facility cleanliness by maintaining kennels, and enclosures
  • Daily Food Preparation
  • Provided enrichment activities to improve physical and psychological well-being

Ride Attendant

B&M Catering And Amusements
01.2011 - 01.2013
  • Provided exceptional guest experiences through attentive service and quick response to any issues
  • Managed daily ride operations, including queue management and rider height verification
  • Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.
  • Ticket Sales and Cash Handling
  • Working with children


Education

F

Skills

  • Food safety knowledge
  • Cleanliness Maintenance
  • Team Player
  • Cash handling proficiency
  • Latte art
  • Friendly and outgoing
  • Opening and closing duties
  • Time management skills
  • POS System Operation
  • Safety awareness
  • Working with people with diverse backgrounds

Hobbies

  • Family Activities/Spending time with kids
  • Reading
  • Drawing

Timeline

Cafe Attendant/Barista

The Wheel Cafe
12.2023 - 05.2024

Gardening/Landscaping

Family Business
03.2021 - 01.2022

Animal Attendant

Jirralinga Wildlife Sanctuary
01.2015 - 03.2016

Ride Attendant

B&M Catering And Amusements
01.2011 - 01.2013

F

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Natalie Mazzonetto