Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie McNicol

Curramore,Queensland

Summary

Dedicated Personal Support Worker with a proven track record at Blackall Range Care Group, skilled in compassionate caregiving and proactive problem-solving. Enhanced client wellbeing through effective care plan implementation and emotional support, fostering independence and dignity. Committed to maintaining high standards of care and delivering exceptional assistance in line with RangeCare's core values.

Overview

34
34
years of professional experience

Work History

Care Support Worker

Blackall Range Care Group
Sunshine Coast, QLD
07.2022 - Current
  • Assisting clients with daily living needs to maintain self-esteem and general wellness.
  • Assisting clients with daily living activities, promoting independence and wellbeing.
  • Supporting individuals in personal activities to boost hygiene standards.
  • Maintaining accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Daily implementation of Rangecare's core values throughout every service.

Personal Support Worker

Arcare Aged Care
Peregian Beach, QLD
04.2019 - 02.2021

Residential aged care facility - Sensitive Care Unit.

Provided support to residents in all aspects of activities of daily living including personal hygiene, assistance with meals, social support.

Senior Veterinary Nurse and Receptionist

North Shore Veterinary Specialist Centre
Sydney, NSW
02.1991 - 03.2011
  • Established strong relationships with clients through excellent communication skills, earning trust and loyalty over time.
  • Provided exceptional emergency care to critically ill or injured patients, stabilizing their condition until further treatment could be administered.
  • Enhanced patient care by implementing efficient treatment protocols and monitoring systems.
  • Coordinated seamless communication between front office staff, veterinary technicians, veterinarians, and clients for optimal patient outcomes.
  • Maintained detailed medical records accurately documenting each patient''s health history, diagnoses made during appointments along with treatments administered.

Education

Certificate IV - Individual Support - Ageing

Arc Training
Queensland

Skills

  • Proactive problem-solving
  • Continuing education commitment
  • Efficient time management skills
  • Multitasking and organisation
  • Verbal and written communication skills
  • IT skills
  • Adaptive under pressure
  • Care plan implementation
  • Understanding of consumer directed care
  • Understanding of principles of reablement
  • Compassionate caregiving
  • Personal hygiene assistance
  • Emotional support
  • Medication administration
  • Client transportation
  • Client rapport
  • First aid and CPR Certified
  • Activities of daily living support
  • Dementia care

Timeline

Care Support Worker

Blackall Range Care Group
07.2022 - Current

Personal Support Worker

Arcare Aged Care
04.2019 - 02.2021

Senior Veterinary Nurse and Receptionist

North Shore Veterinary Specialist Centre
02.1991 - 03.2011

Certificate IV - Individual Support - Ageing

Arc Training
Natalie McNicol