Skilled in two-way radio communication and multitasking, I excelled at Linfox by enhancing driver safety and reducing accident rates through effective traffic control strategies. My problem-solving abilities and attention to detail ensured seamless event operations and positive public relations, showcasing my ability to thrive in dynamic environments.
Overview
11
11
years of professional experience
Work History
Traffic Controller
Linfox
01.2021 - Current
worked with Formula one events building racetrack for Albert park.
Assembled signs and cones to direct traffic through construction sites.
Updated signage with correct speeds and delay warnings based on daily conditions.
Communicated with team members using hand signals and radios.
Stood for [Number] hours with "Stop/Slow" paddle directing traffic.
Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Worked with foreman to create effective temporary traffic control schemes.
Controlled pedestrian movements to prevent intrusion into work zones.
Routed traffic around construction sites for worker and driver safety.
Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
Served as a valuable resource for resolving complex traffic-related issues, offering insights and recommendations based on extensive industry knowledge and experience.
Strengthened interdepartmental relationships by collaborating with colleagues from various agencies, ensuring seamless coordination during joint operations.
Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
Installed and maintained road markings to clearly define lanes and enhance road safety.
Maintained traffic control plans for proper management of traffic during construction and events.
Conducted routine maintenance checks on traffic control devices to manage wear and tear.
Supported event planning teams by designing effective traffic management plans for large-scale events in the community.
Detention Service Officer
Serco Immigration Services
04.2020 - Current
Worked interstate and international secondments for more than three month stint's at locations such as North west point (Christmas island), Alternative place of detention (Darwin) and Yonga hill (Perth).
Responding to high risk situations with a calm and quick manner.
Attended and assisted in high risk escorts with multiple detainees interstate flight transfers.
First aid qualified and Resus.
Continuously developed professional skills through participation in mandatory training sessions and seeking out additional learning opportunities relevant to the role of a detention service officer.
Ensured accurate record keeping by documenting inmate behaviour, incidents, and daily activities in logbooks and electronic databases.
Streamlined communication channels by working closely with other departments such as case management, mental health services, and educational programs to promote a cohesive approach to inmate care.
Contributed to a positive work environment by providing guidance and mentorship to new detention service officers.
Monitored door access and security cameras to provide safety and security of facility.
Performed physical searches such as pat-downs and strip searches.
Enhanced security by conducting thorough inmate searches and cell inspections.
Reduced risk of altercations by effectively diffusing situations through verbal de-escalation techniques.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Prepared reports to document incidents and violations.
Provided assistance and guidance to inmates regarding daily activities.
Supervised inmates during meals, recreation and other activities.
Collaborated with team members to maintain order during emergency situations and facility lockdown's.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Transported inmates to and from court, medical appointments and other correctional facilities.
Observed conduct and behaviour of detainees to prevent disturbances and escapes.
Processed property and cash bond payments for bail.
Maintained a safe environment for inmates and staff through regular monitoring of facility activities.
Conducted routine safety checks on cells, ensuring that all equipment was functioning properly for optimal security measures.
Maintained cleanliness within the facility following established sanitation guidelines to promote health among inmates and staff members.
Improved communication between officers and inmates by establishing rapport and addressing concerns promptly.
Established positive working relationships and maintained boundaries with resident offenders.
Coordinated with other law enforcement personnel to exchange information.
Responded to inquiries from inmates and other members of public.
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among inmates.
Assisted in intake and release of inmates.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Documented inmate behaviour and activities in logbooks.
Logged accurate records of inmate behaviour as needed.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Retail Worker
JB Hi-Fi
10.2013 - 04.2020
Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Assisted customers with prompt and polite support in-person and via telephone.
Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Supported team members during peak hours to ensure smooth store operations.
Updated product pricing and signage to reflect current promotions and discounts.
Education
No Degree - Yeah 11-12 Equiv
Grange High
Melbourne, VIC
01-2010
Skills
Two-way radio proficiency
Valid [state] driver's license
Visual observation
Traffic control supervisor
Multitasking Abilities
Attention to detail
Problem-solving
Interests
DIY and Home Improvement
Enjoy hobbies that combine physical activity with outdoor exploration