Natalie Misa
Sales Assistant
Chipping Norton,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Picker Packer
DB Schenker
West Hoxton, NSW
2021.09 - 2021.12
- Accuracy of picking orders for the customer.
- Meeting KPI for every shift.
- Working within a team to ensure customer satisfaction.
- Ensuring all orders are marked off for deliveries.
Customer Service Representative
McDonald's Restaurant
Edmondson Park, NSW
2017.04 - 2021.06
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Serviced the front counter and drive-thru for the customers.
- Prepared work stations for opening hours.
- Maintained quality service and cleanliness.
Education
High School Diploma -
Casula High School
Casula Myall Rd 2015.01 - 2020.11
Skills
Safety standards and protocols
Great customer service
Fast and efficient service
sports
Played many sports - Rugby , Netball , Cricket and Volleyball which i captained for .
Timeline
Picker Packer
DB Schenker
2021.09 - 2021.12
Customer Service Representative
McDonald's Restaurant
2017.04 - 2021.06
High School Diploma -
Casula High School
2015.01 - 2020.11