NATALIE MONELLI
Doncaster,Victoria
Summary
Hardworking employee with customer service,multitasking and time management abilites. Reliable and self-sufficient with transferable skills from various courses undertaken. Long term goals are to develop existing skills further and gain advanced communication skills in different areas. While upholding the values of the organization with commitment and integrity.
Overview
11
11
years of professional experience
Work History
English Tutor
Super Prof Australia
Melbourne
04.2023 - Current
- Specified non-contact time involving planning, completion of administrative paperwork, correction of students’ work, reports, class preparation e.g
- Photocopying/resource preparation
- Establishing and maintaining interpersonal relationships
- Coaching and developing others on a one to one basis and interpreting the meaning of information for others.
VOLUNTEER COMMMUNITY WORK
Stairway project Inc Trading, The Kinder Society
Melbourne and remote work
08.2021 - Current
- Completing tasks assigned by the supervisor and supporting the organisations values
- Demonstrating a high degree of professionalism, arriving on time, following instructions, and improving the overall workings of the non-profit
- Ongoing continuous training with showing transferable skills in various volunteer roles and duties.
Email Marketing
Change to Green
Melbourne
09.2021 - 05.2023
- Oversee, manage, and design the marketing and advertising efforts for the company
- Compiling and researching email lists
- Efficiently managing time when working on campaigns and reliable in working on tasks.
Customer Service Representative
Nutrimetics
Melbourne
02.2013 - 09.2007
- Empowering people to live their best lives with the best, naturally derived products and cruelty free skincare, wellness
- Connect with people of different ages and introduce and help them get the best deals
- Building awareness by delivering brochures in my area and building a continuous database of customers in showcasing products
- Working independently in the Nutrimetics lifestyle with the flexible earning opportunity.
Education
Courses for success
10.2021
Centre of Excellence
Certificate in TESOL (teaching English) -
International Career Institute
Certificate 111 in Community Services -
Central College Online
Certificate 111 in Business and Customer Contact -
The Centre Community College
Skills
- Keyboarding Skills
- Using Web Browsers
- Working with Microsoft Office
- File Maintenance and Organization
- Email Etiquette
- Lesson Planning
- Individualized Instruction
- Continuous professional development
- Enrichment Programs
Volunteer Community Work
- Stairway project Inc Trading, Melbourne and remote work, 08/2021, Current, Completing tasks assigned by the supervisor and supporting the organisations values., Demonstrating a high degree of professionalism, arriving on time, following instructions, and improving the overall workings of the non-profit., Ongoing continuous training with showing transferable skills in various volunteer roles and duties.
- The Kinder Society, Melbourne and remote work, 08/2021, Current, Completing tasks assigned by the supervisor and supporting the organisations values., Demonstrating a high degree of professionalism, arriving on time, following instructions, and improving the overall workings of the non-profit., Ongoing continuous training with showing transferable skills in various volunteer roles and duties.
Skills In The Workplace
- Leadership skills
- Problem-solving
- Organisation & planning
- Communication & interpersonal skills
- Relationship building
- Mentoring skills & training others
- Teamwork
- Time management
References
UPON REQUEST
Timeline
English Tutor
Super Prof Australia
04.2023 - Current
Email Marketing
Change to Green
09.2021 - 05.2023
VOLUNTEER COMMMUNITY WORK
Stairway project Inc Trading, The Kinder Society
08.2021 - Current
Customer Service Representative
Nutrimetics
02.2013 - 09.2007
Courses for success
Centre of Excellence
Certificate in TESOL (teaching English) -
International Career Institute
Certificate 111 in Community Services -
Central College Online
Certificate 111 in Business and Customer Contact -
The Centre Community College
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