Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Natalie Mullen

Summary

I'm looking for a part time job to give me the work in a work/life balance.

I am a mother of 2 children with extra needs and lots of appointments, this means I am always organised and punctual.

Ideally between school hours is preferred but this is adjustable.

I live in Paralowie and my children attend school in Ingle Farm, however travel is not a concern for me provided I will eb working a suitable shift time.

I have the same routine that repeats every 2 weeks, the below times are adjustable with notice.

Week 1:

M 9.30am - 12pm

T 9.30am - 2.30pm

W 9.30am - 2.30pm

T 9.30am - 2.30pm

F 9.30am - 5pm

S All day

S All day

Week 2:

M All day

T All day

W anytime till 2.30pm

T 9.30am - 2.30pm

F Unavailable

S Unavailable

S Unavailable

Overview

21
21
years of professional experience

Work History

Sleep Consultant

Baby, The International Baby Whisperer
01.2015 - 08.2022
  • Creating routines - Identifying and problem solving - Managing Facebook group of over 7000 members - Microsoft office, Zoom This job in all online, connecting via a server based in Geelong
  • Collect information from the member about every aspect of their child's life from the times they are sleeping, the foods they are eating, how much they are eating, what they are wearing for sleep and every item of bedding in order to create the correct routine and problem solve any issues they may have.
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.


Senior Office Administrator

Eyre Business
04.2022 - 06.2022
  • This work was all remote and online for a 3 month contract to help the business get ahead.


  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Created personnel manual detailing business procedures and organizational policies.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Participated in brainstorming sessions to generate creative ideas for campaigns.
  • Responded to inquiries and engaged with followers to build community and support customer engagement.


Console Operator/Assistant Manager, Customer Service

Peregrine/OTR, Barista
08.2010 - 09.2018
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
  • Checked customer identification for cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

SA Event Manager

RSVP.com, au
08.2007 - 07.2010
  • Liaising with Sydney head office to coordinate events- Organising staff for events- Setting up venue for event

After Sales Manager

Kornblum
02.2009 - 06.2010
  • Using DOS & web-based programs - Customer Service- Collecting debtor's payments- Processing orders- Calculating charge outs- Liaising with sales staff, installers & workrooms- Dealing with customer complaints, Consumer affairs & courts- Weekly & monthly reports- Contacting a customer base of 80+- Microsoft office

Mobile Phone Specialist

Strathfield, Adelaide/Black Forest
09.2007 - 12.2008
  • Mobile Phone/Car audio sales - Phone & accessory orders - Cash handling - Stock merchandising - Customer service - Mobile/Internet/Home Phone contracts - Use of many different computer systems - 100% in mystery shopper

Sales Specialist

Dick Smith/Tandy
10.2004 - 09.2007
  • Customer service- Cash handling- Stock Merchandising- Sales/Refunds- Catalogue Promotional Setup - Demonstrating computers/programs to customers

Sales Assistant/Assistant Manager

GO-LO Greenacres
11.2001 - 10.2004
  • Product Merchandising - Cash Handling - Sales/Refunds - Clearances - Catalogue Promotional Setup

Education

Open Access College
Marden, SA

Skills

  • Time Management
  • Sorting and Labelling
  • Customer Support
  • High-Volume Environments
  • Policy and Procedure Adherence
  • Microsoft Excel
  • Microsoft Word

references

 Sally Mortimer

Dick Smith/Tandy 

Manager

0401269540


Annette Elliot

Kornblum/Go-Lo

Office Manager

0401347552

Timeline

Senior Office Administrator

Eyre Business
04.2022 - 06.2022

Sleep Consultant

Baby, The International Baby Whisperer
01.2015 - 08.2022

Console Operator/Assistant Manager, Customer Service

Peregrine/OTR, Barista
08.2010 - 09.2018

After Sales Manager

Kornblum
02.2009 - 06.2010

Mobile Phone Specialist

Strathfield, Adelaide/Black Forest
09.2007 - 12.2008

SA Event Manager

RSVP.com, au
08.2007 - 07.2010

Sales Specialist

Dick Smith/Tandy
10.2004 - 09.2007

Sales Assistant/Assistant Manager

GO-LO Greenacres
11.2001 - 10.2004

Open Access College

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