Natalie Murphy

Prepared staff schedules and assigned specific duties to team members.

Managed recruitment, training, and coaching of employees to enhance team performance.

Monitored progress through effective planning, budgeting, and results measurement.

Developed diverse service packages for customers seeking various treatments.

Mitigated business risks by assessing staff performance and fostering collaboration.

Forecasted customer demand to determine pricing strategies for goods and services.

Structured HR consulting services to guide clients through organizational changes.

Cultivated strategic client relationships through proactive communication and support.

Victorian and Tasmanian Brand Manager for B2B Cosmetics.

At Neuroscience Cosmetics, we offer cosmetic face and body products for those who have had cosmetic surgery and are looking to prolong their look with scientifically designed products, or for those looking to avoid cosmetic surgery by using a product formulated to repair and enhance just as surgery would.

As the state head of sales and accounts, customer support, and ordering, it was my job and my pleasure to keep my customers happy with their ordering process and their experience with the company.

My day to day duties would be, contacting clients to update them on new or returning products, fulfill orders online for the warehouse to dispatch, cold calling similar companies to explain our products and offer a sample, to follow customer enquiries throughout the process, and handle any complaints that may arise.

This role was liquidated in September of this year.

Rubix Advertising bought my company and developed it into their own.

I was hired as their Brand Manager for the growing Digital Marketing team.

After several years of working with a fantastic team, I found that I still had a lot of ownership of the brand that was once my company.

Because of this, I felt that it was time to enter the workforce again under a totally new umbrella, and excel.

Founded B&S Consulting as graphic design firm, expanding services beyond initial focus.

Transitioned all operations to digital platforms, achieving significant growth.

Managed all online activities, including website backend design and development.

Developed and managed marketing and e-commerce platforms to enhance customer engagement.

Created and maintained comprehensive online business plans to guide strategic initiatives.

Provided analytic reports on online sales performance for data-driven decision making.

Executed search engine optimization strategies, including social media and email marketing initiatives.

Directed creative projects, ensuring effective visual communication across channels.

Responsible for planning and coordination, internal control and compliance, general operation, and strategic planning

Assisting with the monitoring of company control

Setting the standard for company culture

Working with drivers to ensure the quality is going well

Taking the initiative to step in where needed

Responsible for the quality, safety, and efficiency of all administrative functions.

Processed customer orders, verified payment schedules, and prioritized stock-based shipments.

Collaborated with distribution center and warehouse to facilitate efficient logistics operations.

Coordinated shipping arrangements, including container collection and unpacking.

Ensured timely arrival of shipments by managing documentation and tracking processes.

Developed commercial invoices, packing slips, and international shipping manifests.

Oversaw account receivables and payables, including debt collection and purchase orders.

Designed product packaging and contributed to graphic elements for trade shows.

Managed website content updates, product uploads, and promotions to enhance online engagement.