NATALIE PETERUS
Casula,NSW
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Healthy Gut and Mind
Strathfield
02.2024 - 10.2024
- Managed patient check-ins effectively.
- Organized and confirmed appointments accurately.
- Answered phone calls, texts, and emails timely.
- Attached digital patient files to their respective records.
- Utilized Shexie and Excel software proficiently.
- Facilitated communication between various health departments to ensure accurate results.
- Generated detailed invoices for clients.
- Ensured comprehensive coverage under NDIS and CTP plans.
Guest Experience Representative
Queen Victoria Building
Sydney CBD
01.2022 - 12.2023
- Provided guests with detailed information and clear directions.
- Led informative tours highlighting historical significance in the QVB.
- Lost Property
- Managing Guests Complaints and Queries
- Handling Retailer Requests
- Working as a team with Security
- Greeted guests upon arrival and provided excellent customer service.
Pharmacy Assistant
Priceline
Casula , NSW
11.2019 - 09.2021
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Education
Bachelor of Health Science -
University Of Sydney
Sydney10-2024
Skills
- Collaborative Problem Solving
- Proficient Time Management
- Digital Literacy
- Quick Learner
- Effective Communication
- Ability to Work Under Pressure
Timeline
Medical Receptionist
Healthy Gut and Mind
02.2024 - 10.2024
Guest Experience Representative
Queen Victoria Building
01.2022 - 12.2023
Pharmacy Assistant
Priceline
11.2019 - 09.2021
Bachelor of Health Science -
University Of Sydney
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