Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Personal Information
Certification
Languages
Timeline
Generic
Natalie Piuk

Natalie Piuk

Kalgoorlie

Summary

I am a dedicated and outcomes-focused professional with solid experience in contract coordination, stakeholder engagement, and cross-functional service delivery across both community and operational environments. I have a strong track record of supporting compliance, managing vendor relationships, and preparing detailed reports for government and internal stakeholders. My work has often involved leading partnerships with agencies, mentoring teams, and improving processes to meet performance targets.

I take pride in being adaptable, detail-oriented, and solution-focused. I enjoy working collaboratively across departments and with external partners to ensure contracts are delivered effectively and aligned with organisational objectives. With a proactive mindset and strong communication skills, I thrive in dynamic settings and am always ready to take on new challenges that contribute to meaningful results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Regional Manager

YMCA
01.2024 - Current
  • Organize and present funding reports for Federal, State, and Local funding bodies with accurate data management and reporting.
  • Ensure effective service delivery across all departments to ensure the organization performs within Key Performance Indicators.
  • Diverse experience working with disengaged and at-risk Aboriginal youths and community's and seeks to provide service to meet community challenge with strong understanding of cultural challenges and limitation to services.
  • Oversee and manage performance and service delivery to achieve company mission goal and collate social impact data accurately.
  • Manage stakeholder relations and be committed to maintaining interagency partnerships with relevant service providers, primarily including Stars Girls Aboriginal Academy, Clontarf Aboriginal Boys College, Headspace, Goldfields Rehabilitation, Centre care, PCYC, etc.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided leadership during times of organizational change or crisis situations.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Implemented quality control measures to uphold company standards.
  • Created and managed budgets for travel, training, and team-building activities.
  • Proposed or approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Reviewed contracts before signing them on behalf of the organization.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Developed and implemented strategies to increase market share in the region.

Legal Secretary

Aboriginal Legal services
05.2023 - 12.2023
  • Maintained regular communications and provided support to Aboriginal people with criminal justice support locally and around Western Australia.
  • Broad understanding and cultural awareness of supporting incarcerated Aboriginal clients and providing support to their families and communities.
  • Flexible and willing to be a team player in assisting lawyers to provide the best defense for our Aboriginal clients when needed, to encourage the company to achieve its objectives, and most importantly, serve our clients effectively.
  • Provided referrals, ensuring smooth transition to life outside prison/rehabilitation.
  • Ensured client confidentiality and professional management of personal records/information, and checked conflict of interest.
  • Balanced conflicting priorities in order to manage workflow and ensure proper prioritization.

Executive Assistant to Minister for Coffee

Papua New Guinea Government
06.2021 - 11.2022
  • I had the privilege of organizing and running meetings for the Department of Coffee with numerous bilateral partners in the Pacific region, including Australia.
  • A highlight of my career was working with a team in developing a financial proposal seeking assistance from the Government for coffee projects.
  • It resulted in a meeting with the High Commissioner of Australia and the Papua New Guinea Coffee Ministry to discuss using coffee plantations as a source of revenue to support low-income earners and subsistence farmers facing financial hardships.

Settlements Conveyancer

Ellery Brookman
02.2019 - 08.2019
  • Liaised with banks and lenders regarding financials and property settlements.
  • Protect customer confidentiality and promote trustworthy and effective services.
  • Assisted in the organization and maintenance of vital company records and documents.
  • Communicated with professionalism and understanding of clients' privacy and ethical responsibilities.
  • Reviewed and assessed clients' legal documents, such as contracts, deeds, mortgages and leases.
  • Prepared and lodged transfer of land documentation with relevant authorities.
  • Conducted research on title searches to ensure accuracy in conveyancing process.
  • Negotiated and drafted settlement agreements to resolve litigated cases.
  • Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.

Education

Bachelor of Economics and Business Law -

Murdoch University
Perth, WA
2019

TLI40324 Certificate IV in Supply Chain Operations

North Metropolitan TAFE
Perth, WA
2025

Australian Sports Commision
Australian Sports Commision
2023

Skills

  • Organizational leadership
  • Grant management
  • Report compilation and communication
  • Efficient prioritization techniques
  • Staying focused in high-stress situations
  • Expertise in interpreting legal standards and regulations
  • Operational team leadership
  • Management of contract adherence
  • Stakeholder engagement
  • Administrative proficiency

Accomplishments

    Key Achievements & Leadership Roles

    Charity Volunteer Work

    Fundraising Committee Member, Goldfields Papua New Guinea Association – 2023

  • Led successful fundraising initiatives, raising over $20,000 in support of Ronald McDonald House Charities and the Royal Flying Doctor Service.
  • Served as Master of Ceremonies at the major charity fundraising event held at the Kalgoorlie Race Club.
  • Provided strategic and operational leadership in planning and executing community-based fundraising campaigns.

    • Youth Leadership & Motivational Speaking

    Guest Speaker, Kalgoorlie Stars Foundation Program – 2023

  • Delivered a keynote motivational speech at the 2023 End-of-Year Awards Night, focusing on girls’ empowerment, self-worth, and financial independence for young women.
  • Engaged and inspired at-risk youth through storytelling, personal experiences, and leadership insights.

    • President – Goldfields Papua New Guinea Association

    Current

  • Lead a not-for-profit multicultural organization with over 500 paid members, focusing on immigration settlement support, legal referrals, cultural inclusivity, and charitable engagement.
  • Drive organizational strategy, foster partnerships with local entities, and oversee event planning and community support programs.

    • Kalgoorlie Girls' Academy

  • Active supporter and collaborator on youth development initiatives for young Indigenous girls, promoting education, leadership, and cultural identity.

    • BHP Leadership Award

  • Recognized for outstanding leadership qualities, initiative, and positive influence within the community.

    • Most Valuable Player – Rugby Touch

  • Awarded MVP for demonstrating teamwork, sportsmanship, and athletic performance in competitive team sports.

    • Kokoda Track Completion & Kokoda Courage Award Recipient

  • Successfully completed the Kokoda Track, showcasing endurance, perseverance, and mental strength.
  • Awarded the Kokoda Courage Award for exemplary leadership and resilience under challenging conditions.
  • Experience contributed significantly to personal growth and the development of strong leadership and character traits.

References

Kratonga Ohuman-Norton Goldfields Ltd - Environmental and Social Responsibility Advisor

T: 0448875419

Rebecca Slater-Senior Legal Secretary / Office Manager- Aboriginal Legal Services 

T: 0487521096

Erricah William, McKenzie J., McKenzie Law Firm 

E: william.erricah@gmail.com

T:  0406-194-511

Personal Information

  • Date of Birth: 09/05/95
  • Nationality: Australian

Certification

Kalgoorlie 2024 Youth Award

Recognized for youth work in support services delivered to Aboriginal and multicultural communities in the Goldfields Region by the city of Kalgoorlie-Boulder.

Languages

English
Full Professional
Pidgin
Native/ Bilingual
Engan
Full Professional

Timeline

Regional Manager

YMCA
01.2024 - Current

Legal Secretary

Aboriginal Legal services
05.2023 - 12.2023

Executive Assistant to Minister for Coffee

Papua New Guinea Government
06.2021 - 11.2022

Settlements Conveyancer

Ellery Brookman
02.2019 - 08.2019

TLI40324 Certificate IV in Supply Chain Operations

North Metropolitan TAFE

Australian Sports Commision

Bachelor of Economics and Business Law -

Murdoch University

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Natalie Piuk