Summary
Overview
Work History
Education
Skills
Specific Competencies
References
Timeline
Generic

Natalie Procopis

Clontarf,QLD

Summary

With over 20 years experience as a mine site cleaner working at various sites and with excellent customer service skills. A highly motivated and result-driven individual. A well-presented, easy-going, team player with a keen eye for attention to detail with excellent written and verbal communication skills. Eager to expand my knowledge base and try new experiences with safety always being first priority. A competent and natural person who does the job with a positive attitude, determination, efficiency, initiative and most importantly with respect for others. A proven track record in achieving results in any given task. Accomplishing work objectives to the highest standard attainable. Dynamic, agile, resilient and flexible who builds strong relationships that contribute to highly successful outcomes.

Overview

18
18
years of professional experience

Work History

Coal Technician

SGS
10.2023 - 04.2024
  • Provided and maintained high quality, accurate and timely work
  • Performed duties of all routine shipping and exploration project sampling, preparation and analysis
  • Ensured everyone was aware of the safety environment
  • Assisted with preventative maintenance and calibration of preparation equipment.
  • Performed duties of all routine shipping and exploration project sampling, environment preparation and analysis
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained compliance with regulatory standards and safety requirements.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Organized work to meet demanding production goals.
  • Maintained a high standard of general housekepping

Peggy

QMS
03.2023 - 09.2023
  • Covid cleaning - sanitising all touch points on a frequent basis
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cleaning toilets and bathhouses, office cleaning, dusting, morphing, cleaning walls and windows, cribs and kitchens
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Workshop Cleaner

Hasting Deering - Diversity Asset Maintenance Serv
07.2021 - 01.2023
  • Sanitise and clean workshop areas
  • Dusting, mopping, cleaning walls and windows
  • Maintaining workplace hygiene, occupational health and safety and security procedures
  • Housekeeping/industrial cleaning experience

MINE SITE CLEANER (FIFO)

Ventia
11.2020 - 06.2021
  • COVID cleaning - sanitising all touch points on a frequent basis
  • Replenish stock levels
  • Cleaning all common areas
  • Rubbish Removal
  • Control room cleaning
  • Cleaning toilets and bath houses
  • Office cleaning, dusting, mopping, cleaning walls, windows, cribs, and kitchens
  • Maintaining workplace hygiene, occupational health and safety, and security procedures
  • Housekeeping/industrial cleaning experience
  • Light Vehicle 2 site licence to drive on site on the open cut mine site.

MINE SITE CLEANER (FIFO)

Spotless
01.2016 - 11.2020
  • COVID cleaning - sanitising all touch points on a frequent basis
  • Replenish stock levels
  • Cleaning all common areas
  • Rubbish Removal
  • Control room cleaning
  • Cleaning toilets and bath houses
  • Office cleaning, dusting, mopping, cleaning walls, windows, cribs, and kitchens
  • Maintaining workplace hygiene, occupational health and safety, and security procedures
  • Housekeeping/industrial cleaning experience
  • Light Vehicle 2 site licence to drive on site on the open cut mine site.

HOUSE KEEPING/KITCHEN HAND (FIFO)

Spotless
01.2015 - 01.2016
  • Cleaned and prepared rooms for occupants, including made beds, ablution cleaning and replenished room supplies, prepared and cleaned common areas
  • Supported the Chef in cleaning, preparation of food and serving of food
  • Facilitated and reported room maintenance requirements
  • Housekeeping/industrial cleaning experience
  • Food service and preparation
  • Maintaining site facilities at a high level of cleanliness, hygiene and appearance
  • Completing all daily, weekly and monthly necessary checks and paperwork
  • Reporting any incidents, issues and hazards to immediate Supervisor
  • Maintaining all necessary supplies for the efficient operations of the catering and camp services
  • Assisting the Chef/Camp Manager with ordering of stock levels
  • Sweeping and mopping kitchen, dining room, cool rooms, dry stores, freezer, laundry, rooms and breezeways daily
  • Maintaining workplace hygiene, occupational health and safety, and security procedures
  • Housekeeping/industrial cleaning experience.

MINE SITE CLEANER/KITCHEN HAND/BAR ATTENDANT (FIFO)

Compass Group
01.2006 - 01.2012
  • Served beverages; prepared and served a variety of coffees; refilled drink and cigarette dispensers, collected glasses from tables and placed them in glass washing machines
  • Wiped down tables and empty ashtrays, operated cash registers
  • Arranged bottles and glasses on shelves; cleaned bar service area and polished glasses
  • Assisted in the cellar; assisted in stock control
  • Cleaned and prepared rooms for occupants, including made beds, linen servicing, ablution cleaning and replenished room supplies, prepared and cleaned common areas
  • Stripped and sealed and maintaining polished floors
  • Maintained site facilities at a high level of cleanliness, hygiene and appearance
  • Housekeeping/industrial cleaning experience, food service and preparation
  • Replenish stock levels
  • Cleaned all common areas
  • Rubbish Removal and control room cleaning
  • Cleaned toilets and bath houses
  • Office cleaning, dusted, mopped, cleaned walls, windows, cribs, and kitchens
  • Maintained workplace hygiene, occupational health and safety, and security procedures.

Education

Light Vehicle Mine Site Licence -

Current Coal Board Medical -

02.2025

National Police Clearance -

08.2020

S1, S2, S3 Certificate -

Hazeldean Training and Development
01.2018

Standard 11 Induction -

Surface Operations - RISA
01.2016

Skills

  • Commitment to fostering and working in an environment of continuous improvement
  • Competent in all utility duties and requirements at a mine site
  • Ability to follow instruction and take initiative in the workplace
  • Excellent written and verbal communication skills
  • Ability to be flexible and multi skilled in the workplace
  • Respectful and professional person who demonstrates exceptional moral values in everything I do
  • Possess a friendly and personable demeanour with excellent customer service skills
  • Excellent planning, time management communication and leadership skills
  • Performs well under pressure and always meets deadlines
  • Excellent organisational skills with the ability to manage multiple tasks
  • Reliable and trustworthy, eager and willingness to learn
  • Committed to safety first
  • Knowledge of safe chemical handling
  • Ability to work in a fast paced time-sensitive environment
  • Knowledge of conflict resolution techniques
  • Self motivated with a positive can do attitude
  • Highly motivated and results driven person with outstanding customer service and communication skills
  • High level of proffesionalism and punctuality
  • Energetic and driven, a great attitude and strong work ethic
  • Relates well with people, communicates confidently and builds strong working relationships
  • Excellent safety awareness and adherence to processes and procedures
  • Physically fit, well organised, effecient, hard working with the ability to follow directions
  • Able to work independently and as part of a team

Specific Competencies

  • Committed to fostering and working in an environment of continuous improvement
  • Competent in all utility duties and requirements at a mine site
  • Ability to follow instruction and take initiative in the work place
  • Excellent written and verbal communication skills
  • Ability to be flexible and multi-skilled in the workplace
  • Respectful and professional person who demonstrates exceptional moral values in everything I do
  • Possess a friendly and personable demeanor with excellent customer service skills
  • Excellent planning, time management, communication and leadership skills
  • Performs well under pressure and always meets deadlines
  • Excellent organizational skills with the ability to manage multiple tasks
  • Reliable and trustworthy, eager and willingness to learn
  • Committed to Safety First
  • Knowledge of safe chemical handling
  • Ability to work in a fast-paced time-sensitive environment
  • Knowledge of conflict resolution techniques
  • Self-motivated with a positive "can do" attitude
  • Highly motivated and results driven person with outstanding customer service and communication skills
  • High level of professionalism and punctuality
  • Energetic and driven, a great attitude and strong work ethic
  • Relates well with people, communicates confidently, and builds strong working relationships
  • Excellent safety awareness and adherence to processes and procedures
  • Physically fit, well organized, efficient, hard working with the ability to follow directions
  • Able to work independently and as part of a team

References

  • Crystal Pevy - 0459568281 - Crystal.pevy@gmail.com
  • Alan Jones - Qms - 0488 208 288
  • Michelle Pettman - 0402322559 - cdmpettman69@gmail.com

Timeline

Coal Technician

SGS
10.2023 - 04.2024

Peggy

QMS
03.2023 - 09.2023

Workshop Cleaner

Hasting Deering - Diversity Asset Maintenance Serv
07.2021 - 01.2023

MINE SITE CLEANER (FIFO)

Ventia
11.2020 - 06.2021

MINE SITE CLEANER (FIFO)

Spotless
01.2016 - 11.2020

HOUSE KEEPING/KITCHEN HAND (FIFO)

Spotless
01.2015 - 01.2016

MINE SITE CLEANER/KITCHEN HAND/BAR ATTENDANT (FIFO)

Compass Group
01.2006 - 01.2012

Light Vehicle Mine Site Licence -

Current Coal Board Medical -

National Police Clearance -

S1, S2, S3 Certificate -

Hazeldean Training and Development

Standard 11 Induction -

Surface Operations - RISA
Natalie Procopis