Summary
Overview
Work History
Skills
References
Timeline
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Natalie Randall

Ashmore,Australia

Summary

Detail-oriented and highly organised Executive Assistant with 20+ years of experience supporting senior executives and management. Proven track record of enhancing operational efficiency and productivity through meticulous calendar management, travel coordination, and administrative support. Adept at handling confidential information and maintaining discretion. Strong communication and interpersonal skills, coupled with the ability to anticipate needs and proactively solve complex problems. Proficient in office software and technology, ensuring seamless workflow and effective task prioritisation. Committed to enabling executives to focus on strategic objectives by providing exceptional administrative support.

Overview

25
25
years of professional experience

Work History

Executive Assistant to (3) Senior General Managers

The Star
02.2022 - Current
  • Seamlessly balance the competing priorities, complex schedules and support demands ensuring effective time management and prioritisation of tasks
  • Exceptional administrative support by proactively anticipating the needs of my executives and finding ways to make their work more efficient and productive
  • Proficient in the preparation and maintenance of comprehensive confidential documentation whilst maintaining the highest level of discretion and confidentiality
  • Expert in planning and organising travel itineraries to ensure smooth travel experiences and optimising cost-efficiency
  • Diligently track and manage expenses, adhering to budget constraints
  • Processing invoices and streamline reporting to ensure accuracy in financial management and records
  • Key relationships: Fostered strong working relationships with cross-functional teams and external stakeholders
  • Demonstrate a high level of professionalism and hospitality when interacting with VIP guests and gaming patrons whilst enhancing the company's reputation
  • Established and maintained a positive relationship with the regulatory authority (OLGR)
  • Meticulously record meeting minutes, actions and decisions, ensuring accuracy and completeness
  • Adept at conveying complex ideas clearly and concisely through verbal and written communication
  • Skilled in tailoring communication style to different audiences including team members, guests and external stakeholders
  • Proficiently coordinated detailed schedules for domestic investor roadshows on behalf of the COO and senior executives, ensuring comprehensive planning and seamless execution
  • Spearheaded the seamless onboarding process for senior management, ensuring a smooth transition into key leadership roles
  • Co-ordinate orientation sessions, meetings with key internal stakeholders and facilitate training to expediate integration
  • Integral member for The Dorsett Hotel and The Star Residences project working group and pre-opening team
  • Ensure the compliance with The Star Entertainment Group's Code of Conduct, all internal policies and procedures, relevant statutory and regulatory requirements, are met.

Executive Assistant to Chief Executive Officer

Mantra Group Head Office
08.2016 - 10.2019
  • Extensive diary management and meeting co-ordination by liaising with external and internal parties
  • Arranged complex global travel schedules demanding strong logistics and collaboration with other senior management offices
  • Organisation of comprehensive domestic investor roadshow schedules for senior 'MG' executives including widespread meeting schedules and travel logistics
  • Preparation of confidential presentations for the Executive Management Team
  • Arrangement of monthly and yearly operational financial reports for the company
  • Compile and assist with the setting of KPI's for all direct reports to the CEO
  • Played an integral part of the organisation of the biennial 'MG' GM Awards and Conference occurring over 3 days and up to 350 people in attendance
  • Independently orchestrated the biannual conference for regional General Managers
  • Arrangement of senior management interviews and manage the onboarding process for new team members in the Executive Team.

Executive Assistant to Australasian Head of Equities

UBS Investment Bank
01.2006 - 06.2016
  • Extensive diary management and meeting co-ordination by liaising with external and internal parties
  • Arrange complex international travel schedules demanding strong logistics and collaboration with offshore offices
  • Organisation of comprehensive global 'outbound' Roadshow schedules for senior management escorting Australian corporate clients offshore including widespread meeting schedules and travel logistics
  • Responsible for end-to-end management of corporate client events including guest lists, sourcing suitable venues, travel requirements, catering, IT/AV requirements and ticketing
  • Sole responsibility of annual partnered Christmas function up to 300 guests
  • Manage and mentor three Personal Assistants within the department
  • Assist with the preparation of client marketing and pitch presentations
  • On-board new department employees and liaise with HR to ensure a smooth transition
  • Monitoring and screening a large volume of incoming calls
  • Dealing with highly confidential information daily
  • Provide the Executive and family with personal assistance and travel arrangements.

Event Marketing Manager (Secondment)

UBS Investment Bank
04.2011 - 05.2012
  • Organisation of comprehensive 'inbound' Roadshow schedules for global corporate clients to meet with Australian Investors including widespread meeting schedules and ground logistics
  • Responsible for the end-to-end planning and operation of a variety of corporate client events including conferences, golf days, cocktail events, wine dinners, sporting hospitality and family days
  • Managed budgets, sourced venues, arranged event ticketing, designed invitations, organised travel logistics, selected entertainment and arranged corporate gift selection
  • Produce and create event proposals to pitch to the business heads
  • Meet with executives to discuss business development objectives to plan and agree on concepts and requirements
  • Develop strong vendor/supplier and stakeholder relationships, both internally and externally
  • Work closely with the Communications and Marketing department on branding
  • Generate post event reports detailing final costs and to measure the success of the event.

Australian Equities Sales Assistant (Secondment)

UBS Investment Bank
04.2007 - 08.2007
  • Role was primarily organising bespoke 'inbound' US Roadshow schedules for Australian management travelling to meet with corporate clients based in New York and surrounding cities/states
  • Creation of complex itineraries with organisation of all ground logistics, meeting schedules, client dinners and events, marketing material
  • Administrative duties for the Australian Desk Head and 3 x executive team members.

Executive Assistant to Chief Executive Officer

UBS Wealth Management
04.2002 - 01.2006

Personal Assistant to Head of Equity Capital Markets

UBS Investment Bank
10.2000 - 04.2002

Olympic Hospitality Event Manager

News Limited
10.1999 - 10.2000

Skills

  • Strong initiative and anticipatory skills
  • Excellent scheduling and diary management
  • Dedicated work ethic and commitment
  • Appropriately represent senior management
  • Great multi-tasking and people handling
  • Exceptional communication and collaboration skills
  • Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams, OneDrive
  • Virtual Meeting Software: Zoom, GoToMeeting, GoToWebinar, WebEx Meetings
  • Finance & Revenue Software: Oracle, Converga, Calumo, SAP
  • Travel Management Software: Serko
  • Adobe: Photoshop, Acrobat

References

Will be supplied upon request.

Timeline

Executive Assistant to (3) Senior General Managers

The Star
02.2022 - Current

Executive Assistant to Chief Executive Officer

Mantra Group Head Office
08.2016 - 10.2019

Event Marketing Manager (Secondment)

UBS Investment Bank
04.2011 - 05.2012

Australian Equities Sales Assistant (Secondment)

UBS Investment Bank
04.2007 - 08.2007

Executive Assistant to Australasian Head of Equities

UBS Investment Bank
01.2006 - 06.2016

Executive Assistant to Chief Executive Officer

UBS Wealth Management
04.2002 - 01.2006

Personal Assistant to Head of Equity Capital Markets

UBS Investment Bank
10.2000 - 04.2002

Olympic Hospitality Event Manager

News Limited
10.1999 - 10.2000

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