Natalie Samuel
Portsmith,QLD
Summary
Administrative professional with comprehensive background in office support. Known for reliability and adaptability, consistently aiming towards smooth operations and effective team work. Expertise in scheduling, document handling, and communication. Can work effectively in a team and also strive independently.
I resigned from my previous employment to care for my child, however, I am now ready to return to full-time work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Assistant
EMG Workforce & Community Apprenticeships AUS
12.2021 - 02.2024
- Recruitment for Labour Hire positions - Rural & Remote Regions
- Knowledge and experience of weekly rostering and distributing
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently
- Experience of travelling to the Torres Straits to complete Apprenticeship sign-ups
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically
- Drafted agendas for team members, recorded minutes and created documents for meetings
- Coached new trainees on administrative procedures, company policies and performance standards
- Processed timesheets and leave forms - Remote
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email
- File saving, renaming and distributing
- Conducted over-the-phone site visits
- Maintained stock supplies of safety uniforms and placed orders
Business Trainee
Community Owned Enterprises
12.2020 - 12.2021
- Creating Purchase Orders and completing equipment and uniform orders
- Assisting with minor procedures in the MYOB Accounting Software, processing pays, invoices
- Travel - to Weipa for new trainees in SQW Programs Induction Process
- Attended regular staff meetings and experiencing general ideas of small business strategies
- Collected, arranged and input information into database system
- Developed and updated tracking spreadsheets using Microsoft Excel
- Travel - to Gold Coast for training
- Processed timesheets & leave forms for trainees - Remote
Customer Service Team Member
Coles Supermarket
04.2020 - 11.2020
- Key responsibilities include: providing excellent customer service, cash management and handling, small quantities of in-store stocktaking, assisting new team members, picking up extra shifts
Education
Year 12 - High School
Woree State High School
Woree, QLD11-2019
Year 11 - High School
Bremer State High School
Ipswich, QLD11-2018
Skills
- Multi-tasking and Time Management
- Document and File Management
- Highly Efficient and Productive
- Excellent Phone Manner
- Confidence in Microsoft Office Suite
- Data entry
- Recruitment coordination
- Document preparation
- Administrative support between two companies
- Spreadsheet development
Certification
- Certificate III in Business Administration - 2021
- Certificate II in Skills for Work and Vocational Pathways – 2018
- Certificate I in Business Studies - 2018
- Queensland Certificate of Education - 2019
- Certificate for Position of Student Leadership – Sports Captaincy – 2019
- Driver Licence - Learner’s Permit
References
EMG Workforce & Community Apprenticeships AUS - Manager - Camilla - 4033 3482
EMG Workforce - Supervisor - Shayla - 0435 947 850
Timeline
Administration Assistant
EMG Workforce & Community Apprenticeships AUS
12.2021 - 02.2024
Business Trainee
Community Owned Enterprises
12.2020 - 12.2021
Customer Service Team Member
Coles Supermarket
04.2020 - 11.2020
Year 12 - High School
Woree State High School
Year 11 - High School
Bremer State High School
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