Summary
Work History
Education
Skills
Timeline
Generic

Natalie Schell

Hawthorn,VIC

Summary

Dynamic and versatile professional with extensive experience across hospitality, stage management, and creative industries. I am a quick learner with great work ethic and proactive tendencies. I Excelled in customer service and design skills, significantly enhancing client satisfaction and operational efficiency. I am very experienced in teamwork, management and creativity, leading to high-impact results and positive client feedback.

Work History

Hospitality Worker

Day Dreamers Indoor Playground 2009-2010

-Prepared food and beverages

-Customer Service

-Collaborated with team members to consistently deliver high-quality service in a fast-paced environment

-Hosted children Parties

-Greeted guests with friendly and professional acknowledgment to build rapport.

Hospitality Services Manager

San Churros Chocolateria 2011-2013

-Customer Service

-Food and beverage

-Barista

-Maintained accurate inventory records, proactively ordering necessary supplies and minimizing waste through careful monitoring of stock levels.

Stage Technician

Gig Power 2013-2019
  • Maintained order backstage during events by overseeing prop placement and ensuring smooth scene transitions.
  • Contributed to efficient load-ins and load-outs through careful organization of equipment transport and storage practices.
  • Improved stage production quality by efficiently setting up, testing, and maintaining audio and visual equipment.
  • Reduced setup time for performances by effectively coordinating with stage managers and directors on layout plans.
  • Traffic Control
  • Followspot Operator
  • Wardrobe Assistant

Hospitality Services Manager

Mario's Minehsaft and Lakeview Plaza 2015-2017
  • Developed staff training programs that resulted in improved team performance and higher guest satisfaction ratings.
  • Staff Manager
  • Waitress
  • Housekeeping
  • Restock
  • Customer Conflict


Stage Manager

Rainbow Serpent 2018- 2019
  • Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforced safety measures due to potential stage equipment hazards.
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.

Lighting Technician

Phase Shift 2019
  • Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
  • Worked with other lighting technicians in set-up and operation of lighting equipment in television and film platforms.
  • Bump in, Load out
  • Pre Event Prep


Lighting Technician

Imperial Russian Ballet 2019 Tour- Aus and NZ
  • Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
  • Programmed consoles and loaded automated color change systems prior to events.
  • Worked with other lighting technicians in set-up and operation of lighting equipment in television and film platforms.
  • Received positive feedback from clients on consistent delivery of exceptional lighting services for their events.
  • Followspot Operator
  • Bump in and Out

Tattooist

Orca Ink Studio 2019 - Current
  • Collaborated with clients to create custom tattoo designs, resulting in increased referrals and positive reviews.
  • Participated in tattoo events, Flash days and conventions and art shows
  • Streamlined the consultation process for clients by effectively communicating design ideas and options.
  • Developed marketing strategies for social media platforms showcasing portfolio pieces that attracted new customers regularly.

Receptionist

Malvern Martial Arts 2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone and emails promptly and directed incoming calls to correct offices.
  • Organised trainers
  • Social Media
  • Organised the pay invoices for trainers

Education

Sandringham College Year 11

Skills

  • Event preparation
  • Management
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Conflict Resolution
  • Staff Training
  • Payment Processing
  • Phone and Email Etiquette
  • Design skills
  • Professionalism and Ethics
  • Creativity and imagination
  • Follow Spot Operation
  • Telephone skills
  • Customer/Client relations

Timeline

Hospitality Worker

Day Dreamers Indoor Playground 2009-2010

Hospitality Services Manager

San Churros Chocolateria 2011-2013

Stage Technician

Gig Power 2013-2019

Hospitality Services Manager

Mario's Minehsaft and Lakeview Plaza 2015-2017

Stage Manager

Rainbow Serpent 2018- 2019

Lighting Technician

Phase Shift 2019

Lighting Technician

Imperial Russian Ballet 2019 Tour- Aus and NZ

Tattooist

Orca Ink Studio 2019 - Current

Receptionist

Malvern Martial Arts 2024

Sandringham College Year 11
Natalie Schell