Managing my own portfolio of restaurants across VIC & WA
Collaborate with hiring managers to understand their talent requirements
Manage the applicant tracking system (Smart Recruiters), ensuring accurate and up-to-date information for all candidates
Review resumes and applications, perform preliminary phone interviews to evaluate candidates' qualifications and suitability
Organize and arrange interviews, whether they are conducted face-to-face or virtually, making sure that everyone involved is adequately briefed and ready
Support in the development and publication of job advertisements on diverse job boards and social media platforms
Build and maintain strong relationships with candidates, providing a positive candidate experience throughout the recruitment journey.
Talent Acquisition Coordinator (Contract)
Asahi Beverages
02.2023 - 05.2023
Coordinate and schedule interviews, both in-person and virtual, ensuring that all parties involved are well-informed and prepared
Manage the applicant tracking system (PageUp), ensuring accurate and up-to-date information for all candidates
Assist in the creation and posting of job advertisements on various job boards and social media platforms
Screen resumes and applications, conducting initial phone screens to assess candidates' qualifications and fit
Maintain regular communication with Talent Acquisition Business Partners, providing updates on the status of candidates and the overall recruitment process.
Talent Acquisition/HR Coordinator
Village Roadshow
01.2022 - 01.2023
Coordinate and assist with the screening of applicants, preparation and booking of interviews (individual & group) as required
Work with hiring managers to write creative and targeted job advertisements, ensuring specific requirements for the role are listed to attract suitable candidates
Manage the applicant pool, ensuring all unsuccessful applicants are notified in a timely manner
Conducting interviews for a range of professional roles
Assist and support the business with their recruitment needs whilst ensuring adherence to current recruitment policy, including reference checks, right to work checks, police checks & interview questions
Owning the frontline recruitment process across 22 cinema sites in VIC and TAS (managing up to 200 applicants per round)
Ensuring a smooth onboarding process for all new starters across the business
Following up on new starter paperwork
Supporting the Talent Acquisition Advisor and Head of People where necessary.
Talent Acquisition Resourcer (Contract)
Keypath Education Australia
10.2021 - 12.2021
Managing a high volume of candidates
Screening applications via SEEK
Conducting phone screens and reference checks
Assisting the hiring manager with interviews
Following up on new starter paperwork
Providing support on Talent projects; including implementing a new applicant tracking system
Supporting the Talent Acquisition team where necessary.
Operations Administrator
MadMan Entertainment
02.2020 - 10.2021
Processing a high volume of orders daily
Supporting the Account Managers with customer queries
Management of the web sale customer inbox
Entering and monitoring new release titles into our system
Responding to customer queries via email and phone
Provide general administration assistance
Working with our distribution partners to ensure efficient and effective delivery of orders and content
Weekly reporting of stock levels
Intermediate skills in Excel and Word.
People and Culture Coordinator
Palace Cinemas
10.2018 - 09.2019
Identifies and monitors the organisation's culture so that it supports the attainment of the company's goals and promotes employee satisfaction
Conducts periodic surveys to measure employee satisfaction and employee engagement
Develops ad-hoc culture engagement initiatives throughout the year as required
Acting as a bridge between Head Office and Sites for any issues on Vista/Movie Club/Festivals/Processing etc
Working closely with the COO to establish processes to aid the operational functioning of cinema sites i.e
Emergency box, mystery shoppers, food and Bev initiatives, IT/Print-at-Home related initiatives, updating voucher manual, overseeing accessibility, planning national and VIC manager meetings etc
Provides advice and guidance to all employees on all HR issues
Organising of recruitment for all sites as well as Head Office
On-boarding of new starters.
Supervisor
Palace Cinemas Como
11.2016 - 11.2018
Provides continual training and motivation to whole staff unit
Maintaining a comprehensive awareness of staff development levels and needs
Having a sound knowledge of all Palace product and able to impart this to other staff
Supervising and managing a large number of people (up to 8)
Being approachable and sympathetic to staff where needed
Executes day to day procedures with consistency and according to company policy
Maintaining strong audit performance
Maintaining good order in the office
Ensuring end of night procedures are being followed and all variances are accounted for
Constant upkeep of Back of House procedure (safe counts, key registers, invoicing, reconciliation etc)
Delivering exceptional customer service
Selling tickets, bar items, providing information services, answering the telephone and handling cash
Preparing for sale and selling food and drink items; and where required, preparing, cooking and quality assuring all food items
Assisting other front of house team members and working with Supervisors and Managers to complete any of the above tasks
Using problem solving skills to handle customer queries, feedback and working with Supervisors to troubleshoot customer and operational issues.