Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Natalie Thomas

Mackay,QLD

Summary

Compassionate Community Child Care Worker known for high productivity and efficient task completion. Specialize in early childhood development, behavior management strategies, and inclusive education practices. Excel at communication, empathy, and patience, ensuring positive outcomes in child care settings. Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeper

ESS Compass Group
Dysart, QLD
12.2022 - Current
  • Emptied trash receptacles throughout the property.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed safety procedures when handling hazardous materials.

Housekeeper

ESS Compass Group
Moranbah, QLD
01.2020 - 12.2022
  • Emptied trash receptacles throughout the property.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Organized closets with hangers for guests' clothing items.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Provided information about hotel services upon request from guests.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Sorted and counted linens and organized in storage areas.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Community Child Care Worker

After School and Holiday Care
East Mackay, QLD
09.2019 - 07.2021
  • Collaborated with other childcare professionals to ensure best practice standards were met at all times.
  • Provided assistance with meal preparation, feeding, cleaning up after meals, changing diapers.
  • Participated in professional development activities related to early childhood education.
  • Observed hygiene practices among staff members as well as children in order to maintain a healthy environment.
  • Organized playtime activities to encourage physical development, such as outdoor games and arts and crafts.
  • Provided emotional support and guidance to children, families and colleagues.
  • Created a safe environment by ensuring that safety protocols were followed at all times within the facility.
  • Monitored children's behavior during playtime and implemented appropriate disciplinary measures when necessary.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

Education

Certificate 3 in Children Services -

Tafe QLD

Skills

  • Creative lesson planning
  • Emotional Support
  • Housekeeping
  • Child Supervision
  • Early Childhood Education
  • Curriculum Planning
  • Personal Hygiene Assistance
  • Meal Preparation

Certification

  • Blue Card

References

References available upon request.

Timeline

Housekeeper

ESS Compass Group
12.2022 - Current

Housekeeper

ESS Compass Group
01.2020 - 12.2022

Community Child Care Worker

After School and Holiday Care
09.2019 - 07.2021

Certificate 3 in Children Services -

Tafe QLD

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