Dynamic leader with extensive experience as Owner/Director at Phoenix Civil and Earthmoving, excelling in strategic planning and vendor management. Proven track record in enhancing operational efficiency and driving profitability through quality assurance and effective team leadership. Skilled in performance evaluation, fostering a culture of continuous improvement and growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Director
Phoenix Civil and Earthmoving
Willyung, Western Australia
02.2016 - Current
Conducted performance reviews for employees on a regular basis.
Ensured compliance with applicable laws and regulations related to business operations.
Reviewed legal documents related to business operations.
Developed policies and procedures for the organization.
Managed daily operations of business, including hiring and training staff.
Analyzed industry trends to develop competitive strategies.
Implemented quality assurance processes to ensure product excellence.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Provided direction and guidance to employees.
Executed performance reviews to encourage improved productivity for team members.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Operations Manager/Project Manager
Palmer Civil Construction
Willyung, WA
03.2003 - 01.2016
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Created detailed reports on the performance of individual departments within operations.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Addressed customer concerns with suitable solutions.