Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Protection Officer
Multi Civil & Rail
Chippendale
10.2017 - Current
Implemented strong interpersonal skills to manage conflicts professionally when resolving disputes between individuals onsite.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Office Administrator
Intermain
Alexandria
02.2017 - 09.2017
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Interacted with customers by phone, email, or in-person to provide information.
Streamlined office processes by implementing efficient organizational systems and digital tools.
Bar Attendant
The High Flyer Hotel
Bankstown
11.2015 - 08.2017
Arranged tables and chairs for special occasions and events.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Increased repeat business through friendly interactions and personalized recommendations based on guest preferences.
Processed payments for orders and provided customers with change.
Replaced empty kegs and soda syrups.
Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Bussed bottles and glassware to maintain clean bar area.
Operated POS system to collect payments from customers.
Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
Maximized sales by upselling premium drinks and promoting daily specials.
Restocked ice, condiments, and snacks.
Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
Assisted in setting up and breaking down bar area for special events.
Collaborated with other dining room and bar staff to facilitate efficient service.
Monitored food and beverage supplies, assisting with restocking when needed.
Managed cash register transactions accurately, ensuring proper handling of payments and tips.
LCL Transport Coordinator
Expeditors Pty Ltd
Botany
07.2014 - 10.2015
Worked closely with personnel, customers, and contractors to resolve problems.
Worked with service providers to resolve issues and correct delays.
Organized and detail-oriented with a strong work ethic.
Proven ability to learn quickly and adapt to new situations.
Proved successful working within tight deadlines and a fast-paced environment.
Resolved problems, improved operations and provided exceptional service.
Excellent communication skills, both verbal and written.
Developed and maintained courteous and effective working relationships.
Collaborated with cross-functional teams to identify areas for improvement in transportation processes, leading to increased efficiency and cost savings.
Ensured timely delivery of goods by closely monitoring shipment progress and addressing potential delays.
Recommended measures to improve production methods, equipment performance and team operation and productivity.
Education
Protection Officer Level 3 -
Transport For NSW
Petersham, NSW
09.2023
Hand Signaller Level 1&2 -
Transport For NSW
Petersham, NSW
03.2021
Rail Industry Worker -
Southern Cross Rail Training
Chullora, NSW
10.2017
Protection Officer Level 1&2 -
Southern Cross Rail Training
Chullora, NSW
10.2017
High School Diploma -
Mount Saint Joseph
Milperra, NSW
11.2011
Skills
Emergency Response
Risk Mitigation
Workplace Safety
PPE use
Remote Office Availability
Computer Skills
Networking
Problem-Solving
Dependable and Responsible
Conflict Resolution
Timeline
Protection Officer
Multi Civil & Rail
10.2017 - Current
Office Administrator
Intermain
02.2017 - 09.2017
Bar Attendant
The High Flyer Hotel
11.2015 - 08.2017
LCL Transport Coordinator
Expeditors Pty Ltd
07.2014 - 10.2015
Protection Officer Level 3 -
Transport For NSW
Hand Signaller Level 1&2 -
Transport For NSW
Rail Industry Worker -
Southern Cross Rail Training
Protection Officer Level 1&2 -
Southern Cross Rail Training
High School Diploma -
Mount Saint Joseph
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