Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Natalie Wyatt

Natalie Wyatt

Marsden Park,NSW

Summary

Driven and detail-oriented professional with a proven track record at Aidacare, adept in organization and time management. Excelled in enhancing customer satisfaction and streamlining appointment scheduling, leveraging strong communication and data entry skills. Demonstrated ability to improve operational efficiency and foster client relations, contributing significantly to team success. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

9
9
years of professional experience

Work History

Receptionist

Aidacare
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Host/Front Desk Receptionist

Fratelli Pizzeria
09.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Traffic Controller

Meriton
02.2018 - 03.2023
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.

Retail Sales Associate

Wittner Shoes
01.2015 - 03.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

All Saints Catholic Senior College
Casula, NSW
12.1996

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling appointments
  • Greeting and Seating Clients
  • Mail handling
  • Multi-line telephone operation
  • Clerical Support
  • Calendar Management

Timeline

Receptionist

Aidacare
05.2023 - Current

Host/Front Desk Receptionist

Fratelli Pizzeria
09.2022 - Current

Traffic Controller

Meriton
02.2018 - 03.2023

Retail Sales Associate

Wittner Shoes
01.2015 - 03.2017

High School Diploma -

All Saints Catholic Senior College

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Natalie Wyatt