Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sr Business Analyst | Project Manager
Westpac Banking Group (through Infosys)
Sydney, NSW
09.2021 - Current
Conducted requirements gathering and analysis for various projects, working closely with stakeholders to identify and document business needs, functional requirements, and technical specifications.
Modeled business processes and workflows using tools such as BPMN and UML, ensuring that requirements were accurately translated into design and development.
Conducted stakeholder analysis and mapping, identifying key stakeholders and their interests, and managing communication and relationships throughout the project lifecycle.
Led teams through the software development life cycle (SDLC), using Agile and Scrum methodologies to plan, schedule, and allocate resources for project delivery.
Managed project budgets and financials, tracking costs and forecasting expenses to ensure projects were delivered within budget constraints.
Conducted gap analysis and change management, identifying areas for improvement and managing the implementation of changes to existing processes and systems.
Oversaw backlog refinement and user story splitting, ensuring that user stories were clear, concise, and actionable, and that backlog items were prioritized based on business value and ROI.
Used tools such as Jira for project management, tracking progress, identifying and resolving issues and risks, and communicating status to stakeholders.
Created data visualizations and reports using Tableau and Power BI, providing insights and recommendations to business stakeholders and project teams.
Conducted user acceptance testing on data models and reporting, ensuring that deliverables met business requirements and were fit for purpose.
Managed release cycles and coordinated release activities with cross-functional teams, including development, testing, deployment, and support teams.
Developed and maintained release plans and schedules, ensuring that releases were delivered on time and met business requirements.
Conducted risk assessments and impact analyses for each release, identifying potential issues and ensuring that appropriate mitigation strategies were in place.
Coordinated release readiness reviews and milestone sign-offs, ensuring that all stakeholders were informed of release activities and that all necessary approvals were obtained.
Managed release communications, including release notes, user guides, and training materials, ensuring that stakeholders were aware of changes and understood how to use new features and functionality.
Conducted change management activities, including assessing change requests, evaluating potential impacts, and ensuring that changes were properly documented and communicated.
Coordinated change approvals, working with business stakeholders and technical teams to ensure that changes were properly tested and approved before deployment.
Managed the deployment of changes, ensuring that they were properly implemented and validated, and that rollback plans were in place if necessary.
Conducted post-implementation reviews, assessing the effectiveness of changes and identifying areas for improvement.
Sr Business Analyst | Project Manager
ANZ Banking Group (through Wipro)
Sydney, NSW
11.2017 - 06.2021
Conducted requirements gathering and analysis for various projects, working closely with stakeholders to identify and document business needs, functional requirements, and technical specifications.
Modeled business processes and workflows using tools such as BPMN and UML, ensuring that requirements were accurately translated into design and development.
Conducted stakeholder analysis and mapping, identifying key stakeholders and their interests, and managing communication and relationships throughout the project lifecycle.
Led teams through the software development life cycle (SDLC), using Agile and Scrum methodologies to plan, schedule, and allocate resources for project delivery.
Managed project budgets and financials, tracking costs and forecasting expenses to ensure projects were delivered within budget constraints.
Conducted gap analysis and change management, identifying areas for improvement and managing the implementation of changes to existing processes and systems.
Oversaw backlog refinement and user story splitting, ensuring that user stories were clear, concise, and actionable, and that backlog items were prioritized based on business value and ROI.
Used tools such as Jira for project management, tracking progress, identifying and resolving issues and risks, and communicating status to stakeholders.
Created data visualizations and reports using Tableau and Power BI, providing insights and recommendations to business stakeholders and project teams.
Conducted user acceptance testing on data models and reporting, ensuring that deliverables met business requirements and were fit for purpose.
Managed release cycles and coordinated release activities with cross-functional teams, including development, testing, deployment, and support teams.
Developed and maintained release plans and schedules, ensuring that releases were delivered on time and met business requirements.
Conducted risk assessments and impact analyses for each release, identifying potential issues and ensuring that appropriate mitigation strategies were in place.
Coordinated release readiness reviews and milestone sign-offs, ensuring that all stakeholders were informed of release activities and that all necessary approvals were obtained.
Managed release communications, including release notes, user guides, and training materials, ensuring that stakeholders were aware of changes and understood how to use new features and functionality.
Conducted change management activities, including assessing change requests, evaluating potential impacts, and ensuring that changes were properly documented and communicated.
Coordinated change approvals, working with business stakeholders and technical teams to ensure that changes were properly tested and approved before deployment.
Managed the deployment of changes, ensuring that they were properly implemented and validated, and that rollback plans were in place if necessary.
Conducted post-implementation reviews, assessing the effectiveness of changes and identifying areas for improvement.
Business Analyst
Three UK (through Wipro Ltd)
Maidenhead, Berkshire, United Kingdom
10.2011 - 10.2017
Conducted interviews with key business users to collect information on business processes and user requirements.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Analyzed open orders, backlog, and sales data to provide sales team with insights.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Generated business intelligence reports to inform strategic decision-making.
Executed analysis of risks and identified risk mitigation strategies.
Drafted reports on company financial metrics to assess successes and account for deficiencies.
Surveyed clients to ascertain requirements and expectations for product.
Performed gap analysis to identify areas of improvement.
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Collaborated with teams in product line transition to streamline manufacturing footprint.
Collaborated with stakeholders to define project objectives and criteria.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Assessed business requirements to forecast annual budgetary operational costs.
Utilized data visualization techniques to present and explain complex data sets.
Deployed predictive analytics models to forecast future trends.
Developed and implemented data governance policies and procedures.
Developed and maintained data warehouses and data marts to support business operations.
Designed and developed data pipelines to acquire, clean and process data.
Developed complex dashboard and reporting tools to track business performance metrics.
Developed data mining algorithms to identify and classify patterns in data.
Created data models to support decision-making processes.
Generated standard and custom reports to provide insights into business performance.
Created dashboards to monitor and track key performance indicators.
Provided technical support for troubleshooting analytics and reporting issues.
Optimized data access and storage to improve performance of analytics systems.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Generated ad-hoc reports to evaluate specific business requirements.
Analyzed data to identify root causes of problems and recommend corrective actions.
Identified patterns and trends in large data sets and provided actionable insights.
Developed customized reports, summarizing and presenting data in visually appealing format.
Implemented business intelligence solutions to increase operational efficiency.
Collaborated with stakeholders to identify business needs and data sources.
Assisted with creating data cubes and OLAP models to improve data analysis.
Education
Bachelor of Science - Information Technology
Madurai Kamaraj University
04.2006 - 11.2009
Skills
Business Analysis
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Accomplishments
Awarded by Westpac for Best delivery in AHT Program that comprises of 55 Infrastructure Transformation Projects in 1 year.
Have managed 21 successful releases/changes in 2022
Certification
Certified Scrum Master
Timeline
Sr Business Analyst | Project Manager
Westpac Banking Group (through Infosys)
09.2021 - Current
Sr Business Analyst | Project Manager
ANZ Banking Group (through Wipro)
11.2017 - 06.2021
Business Analyst
Three UK (through Wipro Ltd)
10.2011 - 10.2017
Bachelor of Science - Information Technology
Madurai Kamaraj University
04.2006 - 11.2009
Certified Scrum Master
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