Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Natarni Riley

Cairns,QLD

Summary

Dynamic customer service professional with experience at McDonald's, excelling in inventory management and point-of-sale operations. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high standards of food safety compliance while efficiently handling transactions and fostering teamwork in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Counter Crew Member

McDonald's
Cairns, Qld
11.2022 - 01.2023
  • Tracked inventory levels to ensure adequate stock was available to meet customer needs.
  • Assisted customers with inquiries, orders, and purchases of products.
  • Adhered to all safety protocols while handling food products.
  • Greeted customers upon arrival and provided exceptional customer service.
  • Collected payments for services rendered and issued receipts as required.
  • Monitored expiration dates on food items to ensure freshness for customers.

Customer Service Cashier/Online Click and Collect

Coles
Cairns, Qld
09.2021 - 06.2022
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Assisted customers with locating merchandise within the store.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Education

Some College (No Degree) -

Bentley Park Collage
Edmonton, QLD

Skills

  • Inventory management
  • Point-of-sale operation
  • Food safety compliance
  • Customer assistance
  • Transaction processing
  • Customer relationship management
  • Teamwork
  • Multitasking
  • Problem-solving abilities
  • Cash register systems
  • Excellent communication
  • Customer service
  • Time management abilities
  • Team building
  • Efficient work ethic
  • Cash handling expertise
  • Problem-solving
  • Self motivation

Affiliations

  • Active listening
  • Empathy and understanding
  • Adaptability
  • Open-mindedness
  • Teamwork

Certification

  • Cert ll in health support services and community
  • Cert lll in health services assistance
  • first aid certificate
  • QCE
  • P2 Drivers licenses

Timeline

Front Counter Crew Member

McDonald's
11.2022 - 01.2023

Customer Service Cashier/Online Click and Collect

Coles
09.2021 - 06.2022

Some College (No Degree) -

Bentley Park Collage

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Natarni Riley