Natarsha Read
Hobart
Summary
Front of house professional with proven ability to manage client interactions and streamline operations. Strong focus on team collaboration, ensuring seamless service and adaptability to changing needs. Skilled in communication, problem-solving, and conflict resolution, delivering high-quality results and maintaining high standards in dynamic environments.
These skills I have developed will correlate well with the current advertised position within your faculty. Having worked in customer service, I have obtained relevant people skills that will assist me to work adequately in an environment with all age demographics.
Overview
5
5
years of professional experience
Work History
Front of House
The Branch
11.2023 - Current
- Greeted guests, sat tables and provided friendly service to all tables.
- Coordinated with other team members to ensure smooth service during busy periods, enhancing customer dining experience.
- Maintained cleanliness standards throughout the venue, ensuring a welcoming atmosphere for guests and employees.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Demonstrated responsible service of alcohol at all times.
Customer Service
The Horny Cray
10.2020 - Current
- Assisted customers by providing exceptional customer service and processing transactions.
- Adhered to strict food safety guidelines, reducing the risk of cross-contamination and ensuring customer wellbeing.
- Trained new employees on proper food handling techniques and company policies, promoting a positive work culture.
- Processed transactions accurately and quickly using POS systems while adhering to cash handling protocols.
Roustabout
Low and Level Shearing
06.2022 - 05.2023
- Ensured safe working conditions by adhering to safety guidelines and protocols consistently.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Tasmanian Certificate of Education -
The Friends School
Hobart, TAS11-2024
High School Education -
Triabunna District School
Triabunna, TAS12-2022
Skills
- Excellent written & verbal communication skills
- Problem solving abilities
- Quick learner, with proven flexibility
- Empathetic, compassionate and understanding of all situations
- Professional relationship building skills
Timeline
Front of House
The Branch
11.2023 - Current
Roustabout
Low and Level Shearing
06.2022 - 05.2023
Customer Service
The Horny Cray
10.2020 - Current
Tasmanian Certificate of Education -
The Friends School
High School Education -
Triabunna District School
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