I am an experienced retail employee of 24 years with exceptional customer service experience, who is eager to expand my working career PERSONAL ATTRIBUTES I am a well presented person who is reliable and punctual, with excellent time management skills and am honest and trustworthy. I have excellent communication skills, and am hard working and passionate about what I do. I learn new tasks quickly and adapt easily. I am a caring, sympathetic person yet realistic. I am open minded with having many years of life experience which I believe will benefit and be useful in my future career endeavours.. ACHEIVEMENTS I entered and was selected to represent Coles Supermarkets at the 2001 SA Training Awards – Aboriginal and Torres Strait Islander Student of the Year category for which I went through to the 2nd stage of interviews. I have received many customer service awards though out my 24 years of service in the retail industry. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.