Natasha Arona

• Combination of all skills and roles learnt in past Domayne roles
• Problem solving
• Customer service on behalf of proprietor
• Manage productivity and performance of up to 10 team members
• First point of contact for any issues including; stock, suppliers, sales, finance, administrative, team members and customers
• Responsible for the execution of new stock set ups, sales and promotions
• Responsible for all rosters using SAM
• Manage franchisees KPI targets and performance
• Manage stock rotation, sales floor appearance, warehouse and storeroom upkeep.
• Responsible for stocktake, stocktake performance, stock adjustments, markdowns and aged stock

Personal Assistant

• Creating and perfecting documents, emails and spreadsheets
• Fielding all proprietors phone calls and directing calls to appropriate sales persons
• Helping with KPI forecasts and setting targets for the team
• All aspects of finance
• Rostering with SAM
• Customer service
• Problem solving
• Heavily involved in all parts of stocktake
• Managing purchase orders
• Training all new team members
• Sound knowledge in advertising
• Managing appointments and calenders
• Assisting franchise in organising events
• Cashiering

Homewares Manager and Furniture sales person

• Product knowledge
• Experience working with suppliers
• Sales experience
• KPI targeting
• Customer service
• Merchandising

• Bookkeeping
• Data entry
• Creditor duties
• POS and SAP systems
• Invoice processing
• Communicating with suppliers for credit notes and invoicing issues
• Chasing payments for outstanding invoices
• Creditors EOM
• Answering phones and directing through to appropriate department/persons
• Sound knowledge on debtors role
• Banking
• Filing
• Assist admin manager and franchisees when needed for various tasks

• Customer service
• Computer skills
• Money handling
• KPI targets
• Time management
• Organisation skills
• Team management
• Organisation skills
• Problem solving
• Trained team members in retail sales
• Accountability

• Money handling
• Bagging grocieries