I am a Highly-motivated employee with desire to take on new challenges and is passionate about facilitating excellent patient care, I have a Strong work ethic and exceptional interpersonal skills. I Adapt at working effectively and quickly mastering new skills. I assist employees with learning tasks, improving performance and maximizing productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Nurse
Shellharbour Dental Specialist
03.2022 - Current
Assistant for Orthodontist, Prosthodontist and Oral Surgeon
Prepared and maintained dental instruments, materials, and equipment for use by the dentist or hygienist.
Ensured a clean and safe environment for patients in accordance with infection control policies.
Responded promptly to patient inquiries via phone or email.
Process payments and claims, including EFTPOS, HICAPS claims
Organized patient appointment schedules while managing cancellations or rescheduling requests.
Trained staff members, Providing comprehensive instruction on clinical procedures, office protocols, and patient care standards.
Assisted in maintaining clinical supplies by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Provided excellent customer service at all times while interacting with both internal and external customers.
Retail Sales Associate
City Beach
07.2021 - 03.2022
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Stocked shelves with merchandise according to company standards.
Tracked inventory levels throughout the day and restocked items as needed.
Medical Receptionist
Lower Hunter Medical
01.2021 - 07.2021
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Barista/Crew Trainer
Mcdonald’s
07.2018 - 01.2021
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Prepared specialty coffee drinks.
Trained new staff members in all areas of the company’s as well as company policies and procedures regarding food handling safety standards.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Lake Illawarra High School
Lake Illawarra
10-2020
Skills
Safety Management
Team building and Team work
Problem solving
Strategic planning
Leadership
Communication
Chair-Side Assistance
Appointment Scheduling
Sterilization Techniques Mastery
Confidentiality and Data Protection
Ability to multi-task and delegate
Ability to work well in a multi disciplinary team
Espresso machine operation
Time management
Fast learner
Certification
- Hygiene in the Dental Practice
- Management of Medical Emergencies in the Dental Practice
Timeline
Dental Nurse
Shellharbour Dental Specialist
03.2022 - Current
Retail Sales Associate
City Beach
07.2021 - 03.2022
Medical Receptionist
Lower Hunter Medical
01.2021 - 07.2021
Barista/Crew Trainer
Mcdonald’s
07.2018 - 01.2021
High School Diploma -
Lake Illawarra High School
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