Natasha Bavester
Gosford,NSW
Summary
Educated individual with expertise in various sectors. An energetic personality coupled with multi tasking and organizational skills. Ready to join a new organization in the role ideally within Customer Service. Commended for superior performance, consistently going above and beyond to customer expectations. Versatile within Customer service, Property Management and Human Resources Advising - recruitment, policy development and office management.
Overview
8
8
years of professional experience
Work History
Sales Associate
Wiseberry Real Estate
Wyoming
06.2025 - 09.2025
- Conducted cold calls/door knocking to generate leads and engage potential clients.
- Maintained a database of current listings, rental opportunities, and potential buyers.
- Maintained up-to-date knowledge of industry trends and competitor activities.
- Guided clients through property selection and purchasing processes.
- Conducted property showings and open houses for prospective buyers.
- Maintained up-to-date knowledge of local real estate market trends and regulations.
- Built strong relationships with clients to ensure repeat business and referrals.
Property Manager
Key2 Realty/Pacific Link Housing
Gosford
07.2023 - 11.2024
- Collaborated with community organizations to develop strategies that increase access to affordable housing resources.
- Ensured compliance with all applicable laws, regulations, and policies related to property management.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Developed relationships with landlords throughout the community to expand affordable housing opportunities
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Handled resident complaints and expedited maintenance requests.
Recruitment Officer
Care2help
02.2023 - 07.2023
- Facilitated new hires, acted as IT support for employees (employment hero employee HR database) and managed employee separations. Compiled reports highlighting candidate pipeline and hiring information.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Promoted opportunities by creating/posting advertisements and holding recruitment based events for NDIS.
- Carried out background checks and set up pre-employment testing. Abided by fair work laws and government workplace regulations
- Measured effectiveness of recruitment initiatives by meeting with managers.
- Interpreted and explained human resources policies, procedures or regulations.
- Exceeded expectations targets and used diverse screening tools to identify qualified talent.
Human Resources Advisor
Commonwealth Bank Australia
Sydney, NSW
02.2022 - 02.2023
- Assisted the HR Manager with developing training programs for new and existing employees.
- Resolved employee complaints in an efficient manner while maintaining positive working relationships between staff members.
- Administered benefits programs such as health insurance, retirement plans and vacation and sick leave policies.
- Maintained accurate records of employee data using HR software systems.
- Coordinated exit interviews upon termination of employees.
Senior Property Manager
Belle Property (Contract)
Neutral Bay
08.2020 - 12.2020
- Undertook contract employment to support team to help realign portfolios after staff members departure.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Leasing Officer and Investment Administration
Link Housing (Contract)
Ryde
05.2020 - 08.2020
- Managing disability and NDIS Accommodation.
- Booking and scheduling open home and maintain leasing portfolio.
- Understanding and conveying government terms and regulations around the NDIS sector.
- Managed sensitive documentation appropriately
- Communications with various ethnicities and languages.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Contacted and followed up with tenants on renewal notices.
- Detailed application requirements and answered questions from prospective tenants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Property Manager
McGrath
04.2017 - 10.2019
- Communicating with owners and tenants in a professional and respectful manner.
- Adhere to the Property, Stock and Business ACT (2002).
- Providing information to owners regarding housing market fluctuations.
- Managing outlook inbox and calendar.
- Attentively maintain a large property portfolio (200+ Properties).
- Maintaining knowledge of electronic programs such a REST, Inspect Real Estate and FileSmart.
- Working together with the Accounts department to ensure all rents are up to date and closely following arrears.
- Arranging and liaising with trade’s people, building managers and strata managements to maintain properties and amenities.
- Practicing record keeping measures through printing, scanning and both hard copy filing and electronic filing.
- Managing sensitive documentation.
- Arranging lease signing bookings.
Education
Real Estate License
Think Real Estate
NSW10-2023
Certificate of Registration/ Cert IIII Real Estate -
Think Real Estate
05-2016
Certificate III in Business Administration -
TAFE NSW
01.2016
Certificate II Tourism and Events -
TAFE NSW
01.2014
Certification employment and Training -
TAFE NSW
2014
Skills
- Valid NSW driver's license
- Current Real Estate License
- Certificate III Business Administration
- Client relationship management
- Experienced in customer service
- Proficient in Property Tree, inspection express, REI Forms, Docusign, FLKIT Over, Inspect Real Estate, Property Me, Ailo Price finder, Corelogic
- Skilled multi-tasker
- Reliable and Truthworthy
- Xero and QuickBooks experience
- Strong background in conflict resolution and negotiation
References
Ian Lynch- 0423 506 342
CEO- Pacific Link Housing
Stephem Seigal- Sales Agent
Wiseberry - 0439952070
Personal-Sarah Greenwood
0409 631 551
Timeline
Sales Associate
Wiseberry Real Estate
06.2025 - 09.2025
Property Manager
Key2 Realty/Pacific Link Housing
07.2023 - 11.2024
Recruitment Officer
Care2help
02.2023 - 07.2023
Human Resources Advisor
Commonwealth Bank Australia
02.2022 - 02.2023
Senior Property Manager
Belle Property (Contract)
08.2020 - 12.2020
Leasing Officer and Investment Administration
Link Housing (Contract)
05.2020 - 08.2020
Property Manager
McGrath
04.2017 - 10.2019
Certificate of Registration/ Cert IIII Real Estate -
Think Real Estate
Certificate III in Business Administration -
TAFE NSW
Certificate II Tourism and Events -
TAFE NSW
Certification employment and Training -
TAFE NSW
Real Estate License
Think Real Estate