Natasha Briggs
Hudson,FL
Overview
13
13
years of professional experience
Work History
Store Manager
Circle K
03.2021 - Current
- Hire, train and manage staff, making sure employees meet company standards and follow company policies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing sales customer satisfaction ratings.
- Completing store orders to ensure all product is in stock at all times
- Responsible for monitoring the financial performance to ensure that all goals are met.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
CSR
Circle K
08.2018 - 03.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new employees regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Independent Business Owner
Beads By TB
05.2011 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided excellent customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Skills
- Team Development
- Customer Service Management
- Shift Scheduling
- Supply Ordering
- Store operations oversight
- Employee Training
- Store Merchandising
- Personnel development
- Cash Management
- Inventory Control
- Retail Inventory Management
- Payroll Management
Timeline
Store Manager
Circle K
03.2021 - Current
CSR
Circle K
08.2018 - 03.2021
Independent Business Owner
Beads By TB
05.2011 - Current
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