Natasha Craig-Tillson
Woori Yallock,VIC
Summary
Dedicated and goals driven employee with 6 years experience in customer service, and 1 year of experience in building design. Known for having a track record of exceeding expectations, and approaching tasks with unwavering optimism, allowing for successful outcomes and positive team dynamics. I am a hardworking and passionate employee seeking a position in a rewarding environment to further excel in my career and contribute to success in the workplace.
Overview
7
7
years of professional experience
Work History
Building Designer
Dizign Building Designers
Lilydale, VIC
02.2023 - Current
- Enhanced building functionality by incorporating sustainable design principles and materials.
- Optimized space utilization for improved occupant comfort and productivity through effective layout planning.
- Streamlined permitting processes by maintaining strong relationships with local authorities and adhering to regulatory requirements.
- Expedited project timelines by utilizing advanced design software, such as Archicad, for efficient drafting and modeling tasks.
- Ensured structural integrity by coordinating closely with engineers in the development of detailed construction documents.
- Incorporated client feedback into the design process, fostering positive relationships and repeat business opportunities.
- Boosted client satisfaction rates through clear communication of progress updates and prompt resolution of any concerns or issues throughout projects'' lifecycle.
- Collaborated with multidisciplinary teams, ensuring seamless project execution from concept to completion.
Casual Retail Assistant
Fast Fuel
Wandin North, VIC
10.2023 - 02.2024
- Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
- Managed cash registers, processed transactions accurately, and balanced end-of-day cash reports for financial accuracy.
- Contributed to a positive work environment through effective communication and collaboration with team members and supervisors.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Casual Retail Assistant
Food Works
Woori Yallock, VIC
02.2022 - 10.2023
- Collaborated with the team to achieve daily sales targets and consistently exceed performance expectations.
- Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
- Adhered to food safety protocols, ensuring the community received quality produce.
- Coordinated produce ordering to maintain adequate stock levels.
- Gained experience in all areas of the company, working where necessary in order to provide consistent and quality service.
Part-Time Team Member
McDonalds
Euroa, VIC - Mooroolbark , VIC
03.2017 - 09.2021
- Worked and communicated within a team to manage a fast-paced environment
- Settled any customer disputes in a professional and pleasant manner
- Followed food safety protocols inside a kitchen setting
- Collaborated with management to meet and exceed business KPI's
- Maintained enthusiasm, provided support and encouragement to fellow team during high volume periods
Education
Advanced Diploma of Building Design Architectural -
Box Hill Institute
Box Hill, Victoria03.2024
Victorian Certificate of Education -
Euroa Secondary College
Euroa, Victoria11.2020
Certificate II in Retail Services -
11.2017
Skills
- Experienced Driver with open license and own vehicle
- Conflict resolution
- Highly adaptable
- Extremely Fast learner
- Organised
- Experienced with Archicad, Microsoft softwares, Revit and Autocad
References
- Jorja Pauer, McDonald's, 0449 003 077
- Diane Carter, Dizign Building Designers, 0418321055
- Elaine Castellini, Family Friend, 0417512653
Timeline
Casual Retail Assistant
Fast Fuel
10.2023 - 02.2024
Building Designer
Dizign Building Designers
02.2023 - Current
Casual Retail Assistant
Food Works
02.2022 - 10.2023
Part-Time Team Member
McDonalds
03.2017 - 09.2021
Advanced Diploma of Building Design Architectural -
Box Hill Institute
Victorian Certificate of Education -
Euroa Secondary College