Summary
Overview
Work History
Education
Skills
References
Timeline
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Natasha Craig-Tillson

Woori Yallock,VIC

Summary

Dedicated and goals driven employee with 6 years experience in customer service, and 1 year of experience in building design. Known for having a track record of exceeding expectations, and approaching tasks with unwavering optimism, allowing for successful outcomes and positive team dynamics. I am a hardworking and passionate employee seeking a position in a rewarding environment to further excel in my career and contribute to success in the workplace.

Overview

7
7
years of professional experience

Work History

Building Designer

Dizign Building Designers
02.2023 - Current
  • Enhanced building functionality by incorporating sustainable design principles and materials.
  • Optimized space utilization for improved occupant comfort and productivity through effective layout planning.
  • Streamlined permitting processes by maintaining strong relationships with local authorities and adhering to regulatory requirements.
  • Expedited project timelines by utilizing advanced design software, such as Archicad, for efficient drafting and modeling tasks.
  • Ensured structural integrity by coordinating closely with engineers in the development of detailed construction documents.
  • Incorporated client feedback into the design process, fostering positive relationships and repeat business opportunities.
  • Boosted client satisfaction rates through clear communication of progress updates and prompt resolution of any concerns or issues throughout projects'' lifecycle.
  • Collaborated with multidisciplinary teams, ensuring seamless project execution from concept to completion.

Casual Retail Assistant

Fast Fuel
10.2023 - 02.2024
  • Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
  • Managed cash registers, processed transactions accurately, and balanced end-of-day cash reports for financial accuracy.
  • Contributed to a positive work environment through effective communication and collaboration with team members and supervisors.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Casual Retail Assistant

Food Works
02.2022 - 10.2023


  • Collaborated with the team to achieve daily sales targets and consistently exceed performance expectations.
  • Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
  • Adhered to food safety protocols, ensuring the community received quality produce.
  • Coordinated produce ordering to maintain adequate stock levels.
  • Gained experience in all areas of the company, working where necessary in order to provide consistent and quality service.


Part-Time Team Member

McDonalds
03.2017 - 09.2021
  • Worked and communicated within a team to manage a fast-paced environment
  • Settled any customer disputes in a professional and pleasant manner
  • Followed food safety protocols inside a kitchen setting
  • Collaborated with management to meet and exceed business KPI's
  • Maintained enthusiasm, provided support and encouragement to fellow team during high volume periods



Education

Advanced Diploma of Building Design Architectural -

Box Hill Institute
Box Hill, Victoria
03.2024

Victorian Certificate of Education -

Euroa Secondary College
Euroa, Victoria
11.2020

Certificate II in Retail Services -

11.2017

Skills

  • Experienced Driver with open license and own vehicle
  • Conflict resolution
  • Highly adaptable
  • Extremely Fast learner
  • Organised
  • Experienced with Archicad, Microsoft softwares, Revit and Autocad

References

  • Jorja Pauer, McDonald's, 0449 003 077
  • Diane Carter, Dizign Building Designers, 0418321055
  • Elaine Castellini, Family Friend, 0417512653

Timeline

Casual Retail Assistant

Fast Fuel
10.2023 - 02.2024

Building Designer

Dizign Building Designers
02.2023 - Current

Casual Retail Assistant

Food Works
02.2022 - 10.2023

Part-Time Team Member

McDonalds
03.2017 - 09.2021

Advanced Diploma of Building Design Architectural -

Box Hill Institute

Victorian Certificate of Education -

Euroa Secondary College

Certificate II in Retail Services -

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Natasha Craig-Tillson