Natasha Cunningham
Bombo, NSW
Summary
Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Poolside
01.2024 - 04.2025
- Answered multi-line phone system, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Retail Sales Associate
Myer
06.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Fresh Produce Team Member
Coles Supermarket
01.2021 - 06.2022
- Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Maintained a clean and sanitary work environment, adhering to company guidelines for food safety and hygiene.
- Assisted customers with special orders, ensuring accurate fulfillment and timely delivery of requested items.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
Cook
Gallo
01.2018 - 01.2019
- Maintained clean and organised work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
Retail Sales Associate
House
01.2016 - 01.2018
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Animal Studies
Yallah Tafe
Yallah01-2018
Warilla High School
Warilla, NSW01-2017
Skills
- Customer service
- Data entry
- Computer skills
- Administrative support
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Dedicated team player
Timeline
Administrative Assistant
Poolside
01.2024 - 04.2025
Retail Sales Associate
Myer
06.2022 - 01.2024
Fresh Produce Team Member
Coles Supermarket
01.2021 - 06.2022
Cook
Gallo
01.2018 - 01.2019
Retail Sales Associate
House
01.2016 - 01.2018
Animal Studies
Yallah Tafe
Warilla High School
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