Natasha De Beer
Esperance
Summary
Dynamic office administrator and housekeeper with proven expertise at Clearwater Motel Apartments. Enhanced operational efficiency through effective data management and customer service. Skilled in teamwork and maintaining cleanliness, ensuring a welcoming environment. Committed to excellence in both administrative support and housekeeping, contributing to seamless daily operations.
Overview
18
18
years of professional experience
Work History
Office Administration and Housekeeper
Clearwater Motel Apartments
02.2022 - Current
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
- Completed data input support for various office administration systems.
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.
- Facilitated office administration and customer service to general public.
- Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.
- Familiar with most office systems.
- Housekeeping assistance cleaning rooms.
Disability Support Worker
Teena Scrimgeour
04.2017 - 02.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Cleaner
Jane Kelly
01.2016 - 02.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Hopetoun Post Office and IGA Cashier
Hopetoun Post Office And IGA
09.2013 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Aged Care Worker
Bethel Aged Care
03.2012 - 04.2013
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
Hopetoun IGA
12.2010 - 03.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
KFC
09.2007 - 11.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Certificate 3 And 4 in Aged Care And Care Work -
Tafe
03-2010
Certificate 2 And 3 in Retail -
Tafe
SA07-2009
Skills
- Very quick learner
- Adaptable to new situations
- Excellent oral and written communication
- Excellent customer service skills
- Teamwork
- Housekeeping
- Bathroom cleaning
- Complex Problem-solving
- Cleaning and organizing
References
Julie Mibus
Current team member at Clearwater Motel Apartments
Timeline
Office Administration and Housekeeper
Clearwater Motel Apartments
02.2022 - Current
Disability Support Worker
Teena Scrimgeour
04.2017 - 02.2022
Cleaner
Jane Kelly
01.2016 - 02.2017
Hopetoun Post Office and IGA Cashier
Hopetoun Post Office And IGA
09.2013 - 01.2015
Aged Care Worker
Bethel Aged Care
03.2012 - 04.2013
Cashier
Hopetoun IGA
12.2010 - 03.2012
Cashier
KFC
09.2007 - 11.2010
Certificate 3 And 4 in Aged Care And Care Work -
Tafe
Certificate 2 And 3 in Retail -
Tafe
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