Natasha Devine
Tanilba Bay,Australia
Summary
Dedicated and client-focused professional with strong experience in reception, accounts receivable, and front-line customer service. Skilled in managing client relationships, coordinating with suppliers, and ensuring accurate record-keeping and product ordering. Known for excellent communication and organizational skills, with the ability to thrive in fast-paced distribution or healthcare-related environments.
Overview
5
5
years of professional experience
Work History
Receptionist, Accounts Receivable
Hotel Nelson
10.2023 - Current
- Acted as primary contact for clients and vendors, ensuring superior service.
- Responded promptly to inquiries via phone, email, and in person, resolving issues and ensuring a smooth customer experience
- Ensured meticulous documentation of client records and bookings.
- Developed positive relationships with customers building trust and supporting long-term customer satisfaction
- Adapted quickly to industry-specific terminology and procedures
- Overseen verification process for accurate supplier payments.
- Coordinated with suppliers to address invoice and delivery documentation issues.
- Assisted in inventory coordination and office supply ordering.
Spa therapist and Receptionist
The Wellness Path Day Spa
12.2021 - 02.2024
- Recommended and administered a range of treatments like massages, facials, and spa packages to clients.
- Boosted revenue through strategic sales efforts involving promotions and direct marketing.
- Managed bookings and operated booking systems seamlessly.
- Supervised substantial group volumes.
- Coordinated all tasks related to setting up and shutting down business locations.
Casual Housekeeper
Bays Holiday Park
12.2020 - 03.2022
- Ensured all rooms met quality standards before guest check-in.
Weekend manager/casual Barista and Front of house
Spirited Play Cafe
07.2020 - 10.2021
- Provided customer service, operated cash registers, prepared coffee, and managed inventory levels.
Education
High School - Y12 Graduate
TOMAREE HIGH SCHOOL
Salamander Bay, NSW01.2021
Skills
- Excellent communication
- Time management
- Strong organisational skills
- Fast and eager leaner
- Self-motivated
- Customer Service and client relations
Timeline
Receptionist, Accounts Receivable
Hotel Nelson
10.2023 - Current
Spa therapist and Receptionist
The Wellness Path Day Spa
12.2021 - 02.2024
Casual Housekeeper
Bays Holiday Park
12.2020 - 03.2022
Weekend manager/casual Barista and Front of house
Spirited Play Cafe
07.2020 - 10.2021
High School - Y12 Graduate
TOMAREE HIGH SCHOOL
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