Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natasha Elford

Townsville,QLD

Summary

Dedicated and versatile professional with a multifaceted skillset spanning the military, real estate, and fitness sectors. With a solid foundation in the military, I have honed leadership, discipline, and adaptability, which seamlessly transition into the dynamic world of real estate. As a seasoned real estate expert, I possess in-depth knowledge of property management, leasing, and business development, fostering successful client relationships and delivering exceptional results. Simultaneously, my background as a certified fitness trainer underscores my commitment to personal development and well-being, enabling me to motivate and coach individuals to achieve their fitness goals. My diverse skillset allows me to excel in diverse environments and industries, underpinned by unwavering dedication, strong interpersonal skills, and a passion for driving excellence.

Overview

12
12
years of professional experience

Work History

Business Development Executive

Excellence Property
10.2022 - Current
  • Identify and target potential clients
  • Generate leads through networking, referrals, and market research.
  • Develop and maintain a robust client database.
  • Research and analyse local real estate market trends, including property values and competition.
  • Stay updated on industry news and regulations that impact the real estate market.
  • Cultivate and nurture relationships with clients, property owners, and industry stakeholders.
  • Conduct presentations to showcase the company's services and expertise.
  • Create and implement marketing strategies to promote the company's services.
  • Manage advertising campaigns, both online and offline.
  • Utilise digital platforms and social media to increase brand visibility.
  • Understand clients' needs and goals.
  • Provide tailored solutions and property recommendations to meet clients' objectives.
  • Negotiate management agreements, leases, and contracts.
  • Meet and exceed sales targets and revenue goals set by the company.
  • Develop and implement strategies to increase revenue streams.
  • Prepare and review documents, contracts, and agreements.
  • Ensure compliance with local, state, and federal real estate regulations.
  • Explore opportunities to expand the company's presence in new markets and territories.
  • Identify potential partnerships and collaborations to enhance business growth.
  • Gather client feedback and reviews to assess satisfaction levels.
  • Address client concerns and provide excellent customer service.
  • Prepare regular reports on sales activities, market trends, and revenue projections.
  • Collaborate with real estate agents and brokers to facilitate property transactions.
  • Provide training and support to junior team members, if applicable.
  • Set clear and achievable business development goals and objectives.
  • Develop strategies to attain these goals.
  • Attend industry events, conferences, and networking opportunities to build professional relationships.

Leasing Agent

Excellence Property
01.2023 - 03.2023
  • Attract and screen prospective tenants for available rental properties.
  • Showcase properties to prospective tenants and provide property information.
  • Negotiate rental terms and lease agreements with prospective tenants.
  • Explain lease terms, conditions, and policies to tenants.
  • Conduct tenant background checks, credit checks, and reference verification.
  • Evaluate tenant applications and make recommendations for approval.
  • Schedule and conduct property showings for interested tenants.
  • Highlight property features and answer tenant inquiries.
  • Prepare and execute lease agreements in compliance with relevant regulations.
  • Maintain accurate lease records and documentation.
  • Analyse local real estate market trends, rental rates, and property values.
  • Provide insights to property owners regarding market conditions
  • Maintain detailed records of tenant interactions, applications, and lease agreements.
  • Prepare regular reports on property vacancies and tenant activity.
  • Conduct property inspections before move-in and after move-out to assess conditions.
  • Document inspection findings and coordinate repairs.
  • Provide excellent customer service to tenants, addressing their needs and concerns.
  • Resolve tenant disputes or issues as they arise.
  • Stay updated on industry trends and competition.
  • Suggest rental rate adjustments based on market conditions.
  • Perform administrative tasks related to leasing activities, such as filing, record-keeping, and communication with property owners.

Property Manager

Excellence Property
10.2022 - 01.2023
  • Oversee the maintenance and upkeep of managed properties.
  • Schedule and coordinate repairs, renovations, and inspections.
  • Ensure properties meet safety and compliance standards.
  • Communicate with tenants regarding lease agreements, rent collection, and maintenance requests.
  • Address tenant inquiries, concerns, and disputes.
  • Handle lease renewals and terminations.
  • Collect rent payments from tenants and ensure timely payments.
  • Handle bond deposits and deductions in accordance with legal regulations.
  • Conduct regular property inspections to assess conditions and identify maintenance needs.
  • Document inspection findings and address issues promptly.
  • Draft and administer lease agreements, ensuring legal compliance.
  • Maintain accurate lease records and documentation.
  • Handle lease renewals and negotiate rental terms.
  • Screen prospective tenants, including background checks, credit checks, and reference verification.
  • Advertise vacancies and coordinate property showings.
  • Select suitable tenants and facilitate move-in processes.
  • Create property listings and advertise vacancies through various channels.
  • Foster positive tenant relationships to enhance tenant retention rates.
  • Address tenant concerns and provide excellent customer service.
  • Handle emergency situations and coordinate responses, such as repairs after damage or tenant emergencies.
  • Maintain comprehensive records, including financial records, lease agreements, and maintenance history.
  • Prepare regular reports for property owners
  • Collaborate with vendors and contractors for property repairs and services.
  • Analyse local real estate market trends and rental rates.
  • Provide insights and recommendations to property owners for optimising rental income.
  • Create and implement marketing strategies to promote vacant properties and attract prospective tenants.
  • Utilise digital platforms and social media for property marketing.
  • Conduct Entry Condition Reports/Exit Condition Report inspections and manage security deposit refunds.
  • Ensure properties are ready for new tenants

Personal Trainer

Self Employed
12.2020 - 01.2022
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Explained exercise modifications and contraindicated movements to participants with a history of injury.
  • Developed customised fitness plans for a wide range of clients to expand services.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Created comprehensive fitness programmes tailored to the needs and goals of each individual.


Boot Camps - Women In Defence

  • Conduct initial fitness assessments to determine candidates' current fitness levels, strengths, and areas needing improvement.
  • Develop personalised fitness training plans tailored to each candidate's needs and goals.
    Focus on building strength, endurance, agility, and overall fitness.
  • Design and supervise strength training routines to improve muscular strength and endurance.
  • Include exercises like weightlifting, bodyweight exercises, and resistance training.
  • Incorporate cardiovascular workouts to enhance candidates' stamina and endurance.
  • Include activities like running, swimming, cycling, and interval training.
  • Include stretching and mobility exercises to improve flexibility and prevent injuries.
  • Focus on enhancing candidates' range of motion.
  • Teach candidates military-specific skills, such as marching, carrying loads, and obstacle course techniques.
  • Offer mental resilience training to help candidates cope with the challenges of basic training.
    Provide stress management techniques and mental toughness strategies.
  • Regularly assess candidates' progress and adjust training plans accordingly.
  • Track improvements in physical fitness and address any setbacks.
  • Encourage candidates and provide emotional support throughout their training journey.
  • Foster a positive and determined mindset.
  • Educate candidates on injury prevention techniques and proper forms during exercises.
    Address any signs of overtraining or injuries promptly.
  • Foster a sense of camaraderie and teamwork among candidates.
  • Create a supportive training environment.
  • Maintain open communication with candidates, addressing their concerns and questions.
  • Provide feedback and guidance to help them reach their fitness goals.
  • Maintain records of candidates' fitness assessments, progress, and training plans.

Gym Manager

Snap Fitness
04.2019 - 10.2020
  • Trained employees on general procedures, gym rules and duties.
  • Generated leads through sales promotions and word-of-mouth.
  • Interviewed and hired gym staff for various roles.
  • Set and manage employee work schedules for coverage in assigned areas.
  • Developed sales strategies and coached staff on selling tactics to maintain a high percentage of membership enrollments.
  • Reported issues to higher management with great detail.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.

Driver Specialist

Australian Defence Force
11.2013 - 01.2019
  • Have 5 years’ experience in driving heavy combination trucks. MR, HR, HC, C1-2, Roser bus, trailers – automatic and split manual gears.
  • Operate a variety of military vehicles, including trucks, armoured vehicles, and other specialised equipment.
  • Ensure the safe and efficient operation of military vehicles during training exercises and operations.
  • Perform routine vehicle maintenance, inspections, and minor repairs.
  • Report and document any issues or defects for further repairs.
  • Transport personnel, equipment, and supplies within military bases and during field operations.
  • Safely load, secure, and unload cargo.
  • Plan and navigate routes for transportation missions, considering road conditions and security.
  • Comply with safety protocols, including wearing appropriate personal protective equipment (PPE).
  • Adhere to security procedures and protocols to protect sensitive cargo and personnel.
  • Maintain communication with team members and superiors during missions.
  • Report any incidents or emergencies promptly.
  • Participate in ongoing training to improve driving skills, vehicle operations, and safety.
    Stay updated on new equipment and technologies.
  • Maintain accurate records of vehicle maintenance, inspections, and mission reports.
  • Complete paperwork related to transportation assignments.
  • Manage troops in and out of barracks
  • Manage fleet servicing
  • Lived in a tactical environment, with experienced off-road driving with our defence trucks.
  • Understanding of frameworks and permits
  • Working in a hard-tactical environment whilst under pressure
  • Computer skills and data entry.
  • Maintain a level of physical fitness required for military duties, including vehicle operations.
  • Serving our country overseas in 2016.

Lab Assistant

Victoria Sugar Mill
02.2012 - 10.2013
  • Assisted with support duties such as filling products, labelling products, testing samples and taking inventory.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Demonstrated flexibility in working in a fast-paced and ever-changing environment.
  • Logged samples correctly into computerised tracking system.
  • Prepared specimens for testing and analysis.
  • Carefully review test results for accuracy.
  • Safely prepared reagents, compounds and lab test solutions.
  • Analysed data to create and organise graphs, charts and documents for publications and presentations.
  • Maintained documentation on tests performed in the lab.

Education

Full Licence Upgrade From Salesperson - Real Estate

Complete Property Training
Townsville, QLD
10.2022

Cert IV - Real Estate

REIQ
Online
08.2022

Certificate 4 in Fitness - Fitness Industry

Fitness Industry Training
Brisbane, QLD
10.2020

No Degree - Year 12

Gilroy Santa Maria College
Ingham, QLD
11.2011

Skills

Military Experience:

  • Leadership and discipline
  • Adaptability and resilience
  • Teamwork and collaboration
  • Problem-solving and decision-making

-

Real Estate Expertise:

  • Property management and leasing
  • Business development and client relationship management
  • Market analysis and trend assessment
  • Lease negotiation and compliance

-

Fitness Industry Proficiency:

  • Certified fitness trainer
  • Personalised fitness programme development
  • Strength and conditioning expertise
  • Nutritional guidance and well-being coaching

References

Professional References 

Principal of Excellence Property 

Elley Hudson - 0429600818

elley@thinkexcellence.com.au 


Operations Manager

Aly Proud - 0421947655

seniorpm1@thinkexcellence.com.au


Nick Mann - Sales Agent

0439740004






Timeline

Leasing Agent

Excellence Property
01.2023 - 03.2023

Business Development Executive

Excellence Property
10.2022 - Current

Property Manager

Excellence Property
10.2022 - 01.2023

Personal Trainer

Self Employed
12.2020 - 01.2022

Gym Manager

Snap Fitness
04.2019 - 10.2020

Driver Specialist

Australian Defence Force
11.2013 - 01.2019

Lab Assistant

Victoria Sugar Mill
02.2012 - 10.2013

Full Licence Upgrade From Salesperson - Real Estate

Complete Property Training

Cert IV - Real Estate

REIQ

Certificate 4 in Fitness - Fitness Industry

Fitness Industry Training

No Degree - Year 12

Gilroy Santa Maria College
Natasha Elford