Natasha Ellevsen
Maitland,NSW
Summary
I am currently employed at the Mining and Energy Union as a trainee, as part of my contact i am completing my Certificate 3 in Business Administration at TAFE. I will complete my TAFE course and finish my employment at the MEU on Friday, 21st of June 2024. I have completed my First Aid Certificate during my school years and am looking at expanding/updating my knowledge on this, I have experience in both hospitality and the office environment which has given me the opportunity to gain experience/knowledge in vastly different work places. I am a highly motivated employee with a desire to take on new skills and challenges, have a strong work ethic and i can communicate well with colleagues and customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Intern
Mining and Energy Union
Cessnock, Nsw
06.2023 - Current
- Provided administrative support to staff members as needed.
- Answered incoming calls from customers or prospects and routed them to appropriate personnel.
- Greeted visitors at the front desk and provided assistance when necessary.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scanned documents into digital formats for storage on shared drives or emailing purposes.
- Proofread documents prior to submission ensuring accuracy of content and formatting.
- Inputted data into spreadsheets for tracking purposes.
- Provided help to mail room staff by sorting incoming mail and distributing to appropriate employees.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Hospitality Worker
Dullboys
Rutherford, Nsw
05.2022 - Current
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Organized special events such as banquets or corporate functions according to guest specifications.
- Assisted guests by promptly responding to questions, requests and concerns.
Barista
mcdonalds
Rutherford, Nsw
07.2021 - 04.2022
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Created signs and displays to advertise store products or events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Rutherford Technology High School
Rutherford, NSWTAFE
Maitland, NSWSkills
- Document Scanning
- File Organization
- Administrative tasks
- Telephone reception
- Spreadsheet development
- Mail handling
- Data Entry
- Customer Communication
- Microsoft Office 365
- Task Prioritization
Certification
- First Aid Certificate
- Cert 3 in Business Administration (Completeing)
References
References available upon request.
Timeline
Administrative Intern
Mining and Energy Union
06.2023 - Current
Hospitality Worker
Dullboys
05.2022 - Current
Barista
mcdonalds
07.2021 - 04.2022
Rutherford Technology High School
TAFE
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