Natasha Frampton
Maryborough,QLD
Summary
Dedicated team member with extensive experience in a fast-paced fast food and dining environment. Contributes positively to team success through a team player mentality. Proven track record of collaboration and commitment to achieving organizational goals. Ready to bring this experience and dedication to your team for continued success in achieving organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Grill’d Team Member
Grill'd Healthy Burgers
Coolangatta, QLD
11.2023 - 01.2025
- Some of my responsibilities included Preparing and serving burgers and beverages, including alcoholic drinks, while maintaining quality and cleanliness standards
- Providing exceptional customer service and handling transactions
McDonalds Crew Member
McDonald's
Gold Coast, QLD
08.2021 - 05.2023
- Working here I have learnt how to manage my time as well as multitask, to take charge, handle money/work EFTPOS, rotate stock and make assorted beverages such as coffee while in a fast paced environment
- This job has also given me experience with shift work, extended shifts and upselling customers to raise money for the Ronald McDonald House Charity.
Administrative Assistant
Ignite Education
01.2019 - 01.2020
- Some of my responsibilities included Preparing and serving burgers and beverages, including alcoholic drinks, while maintaining quality and cleanliness standards
- Providing exceptional customer service and handling transactions
Education
High School -
PALM BEACH CURRUMBIN STATE HIGH
Palm Beach, QLD01.2021
Skills
- Administrative Experience
- Upselling
- Cashiering
- Food Service
- POS
- Merchandising
- Cash Handling
- Food Safety
- Communications
- Customer Service
- Barista
Certification
- Learners permit
- DIPLOMA IN BUSINESS CREDITS, this course is an intensive course that has taught me many things such as store management methods and so much more.
- Certificate ll in workplace skills and vocational pathways, During this course I learnt many valuable skills to be used in the workplace.
- RSA, This course allowed me to understand the importance of responsible alcohol consumption and how to communicate with difficult/ Inebriated customers.
- Certificate II Tourism
- Certificate lll in business administration credits, During this course I gained the skills to carry out administrative duties such as using business technology, managing records, handling customer enquiries, organizational behavior and creating business documents.
Awards
ROOKIE OF THE MONTH, 10/2021, This award is given to one of the newest crew members who has demonstrated an outstanding willingness to learn, grow and develop since beginning their new role at McDonalds.
Timeline
Grill’d Team Member
Grill'd Healthy Burgers
11.2023 - 01.2025
McDonalds Crew Member
McDonald's
08.2021 - 05.2023
Administrative Assistant
Ignite Education
01.2019 - 01.2020
High School -
PALM BEACH CURRUMBIN STATE HIGH