Natasha Gabuina
Port Moresby,Papua New Guinea
Summary
Detail-oriented team player with strong organizational skills and a proven ability to handle multiple projects simultaneously while maintaining a high degree of accuracy. Seeking a full-time position that offers professional challenges to utilize exceptional interpersonal skills, excellent time management, and problem-solving abilities. A hardworking and passionate individual with a strong focus on organization, eager to contribute to the achievement of company goals.
Overview
17
17
years of professional experience
Work History
Senior In-Country Administrator
WOOD GROUP PNGLNGP
09.2022 - Current
- Assists project team with day-to-day support of the project or site.
- Organizes and expedites flow of work through project or site and initiates follow-up action.
- Maintains knowledge of project status, scheduling requirements, and departmental operations/procedures.
- Assists with setup, development, and coordination of site-specific PMP and PIFs, Sets up and maintains hard copy and electronic site file directories.
- Issues and approves access to shared project drives and websites, Ensures the correct functioning of facilitate, office, and/or business support services.
- Performs clerical, administrative, and general office duties including transcription, typing, and recording, Ensures reports and documents follow company and project standards and quality.
- Manages project-specific forms and instructions, Coordinates, schedules, and prepares information for meetings and appointments.
- Assists field operations with completion of daily time sheets, Assists with onboarding/orientation of personnel, and Assists with internal and external project audits.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Collected, arranged, and input information into database system.
- Arrange travel, accommodations, and car rentals, Prepare letters and memoranda for the manager's review, Gathers data and material information to be billed
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Subcontract Travel Coordinator
WOOD GROUP PNG LNGP
12.2021 - 09.2022
- Organize Travel Reservations for both Domestic and International Flights.
- Manage and Coordinate Travel Arrangements for FIFO Rotators in the Field Office and organize Charter Flights for FIFO Rotators in and out of Port Moresby.
- Assisted travellers in obtaining necessary visas and other documentation required for international trips.
- Negotiated with vendors to secure the best deals on flights, accommodations, and transportation.
- Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.
- Maintained thorough and accurate records of transactions.
- Organize Chopper Flights for Rotators flying to remote parts of the provinces.
- Arrange Hotel, Travel, and Vehicle arrangements for Rotators going off-site.
- Arrange Medical Clearance for the new starters.
- Arrange with the Site Travel Officers for New Starters' Accommodation and Transportation and organize charter Schedules for all Rotators.
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
Travel Coordinator
WOOD GROUP PNGLNGP
02.2019 - 05.2020
- Liaise with contractors to arrange mobilization documents for new starters.
- Email out Travel Packs to sub-contractors for both International and domestic personnel to assist with onboarding.
- Arrange charter bookings and transit accommodations for FIFO existing rotators or new starters.
- Update the Travel tracker daily and give an update record to the subcontract coordinators.
- Arrange work permit letters to assist new starters mobilization for visa purposes, Liaise with site doctors to arrange medical clearance for rotators.
- Give a weekly update to the subcontract supervisors onsite on the new starters' onboarding status.
- Arrange Profile setup with the client for rotators coming to the site.
- Work alongside the client to give security clearance for all new starters/personnel, Liaise with the training department to ensure each new starter has attended all the necessary training needed before mobilization, and Update rotators on any changes that may arise about International/Domestic travel requirements.
- Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
Travel Consultant
Travel Planners LTD
01.2015 - 01.2019
- Arrange/Plan Reservations and issuing of tickets for both Domestic and International Travel, Provide Travel advice and recommendations to customers for both Domestic and International Destinations, Arrange change of flight bookings/ rebooking upon client's requests, Arrange Cruise and Tour Packages, Organize Travel Insurance & Visa Applications, Arrange travel itinerary for visa applications, Arrange Hire Car and Hotel packages, Do up quotations for Clients/Customers for Travel expenses, Raise purchase orders for travel expenses for clients, Arrange Hotel accommodation for both Domestic and International Travelers
Ticketing Officer
PNG AIRLINES
01.2014 - 01.2015
- Provide airfare prices, do bookings and issue tickets for customers, Managing and recording daily sales and takings, Banking daily takings, Arrange Group Bookings
Ticketing Officer
Travel Planners LTD
01.2012 - 01.2014
- Arrange/Plan Reservations and issuing of tickets for both Domestic and International Travel, Provide Travel advice and recommendations to customers for both Domestic and International Destinations, Arrange Cruise and Tour Packages, Organize Travel Insurance & Visa Applications, Arrange Hire Car and Hotel packages, Do up quotations for Clients/Customers for travel expenses, Raise purchase orders for travel expenses for clients
Customer Care Agent
Digicel PNG
01.2009 - 01.2010
- Taking calls and troubleshooting customer problems related to Digicels network and phone related issues, Acting as Admin Assistant when necessary to customer care manager
Receptionist
Airways Hotel
01.2008 - 01.2009
- Attending and screening of telephone calls, Making daily reservations for guests, Checking guests in and out of the hotel, Arranging hotel transfers
Education
Certificate 1 Business Management - Certificate in Business Practice
Institute of Business Studies
01.2008
High School Diploma -
College of Distance Education
Port Moresby, NCD01.2007
Jubilee Catholic Secondary
Port Moresby, NCDCarr Memorial Adventist School
Port Moresby, NCDSogeri Primary School
Sogeri, Central ProvinceJubilee Catholic Secondary
01.2005
Madang Academic
Institute of Business Studies
Port Moresby, NCD01.2008
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
Accomplishments
- Award of Excellence, Exceptional contribution of effort in the workplace. Delivery excellence. Working above the call of duty to deliver specific outcomes
- Award of Excellence, Only 3 months on Rotation delivered /assisted with the Covid19 response for the safe repatriation of all staff.
Personal Qualifications
- Certificate in Business Practice, Institute of Business Studies, 2008
- Grade 11 HSC, College of Distance Education, 2007
- Grade 10 HSC, Jubilee Catholic Secondary, 2005
- Grade 8 HSC, Carr Memorial Adventist School, 2003
References
Wood Group Limited
Travel Lead
Ms. Loa Lorna Peter
Contact: 675 70911675 or email: loa.peter@woodplc.com
Wood Group Limited
In-country Procurement Lead
Mr. Abraham Bobola.
Contact: 70904083 or email: Abraham.Bobola@woodplc.com
Travel Planners PNG Ltd
General Manager
Ms. Joyce Lee
Contact: 72247338 or email: email joyce@tppng.com
Timeline
Senior In-Country Administrator
WOOD GROUP PNGLNGP
09.2022 - Current
Subcontract Travel Coordinator
WOOD GROUP PNG LNGP
12.2021 - 09.2022
Travel Coordinator
WOOD GROUP PNGLNGP
02.2019 - 05.2020
Travel Consultant
Travel Planners LTD
01.2015 - 01.2019
Ticketing Officer
PNG AIRLINES
01.2014 - 01.2015
Ticketing Officer
Travel Planners LTD
01.2012 - 01.2014
Customer Care Agent
Digicel PNG
01.2009 - 01.2010
Receptionist
Airways Hotel
01.2008 - 01.2009
Certificate 1 Business Management - Certificate in Business Practice
Institute of Business Studies
High School Diploma -
College of Distance Education
Jubilee Catholic Secondary
Carr Memorial Adventist School
Sogeri Primary School
Jubilee Catholic Secondary
Madang Academic
Institute of Business Studies
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