Natasha Georgiou
Gregory Hills,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Creche
Bump Gym
07.2023 - Current
- Strengthened relationships with key clients through regular communication and meetings.
- Secured major contracts by delivering persuasive presentations to potential clients.
- Increased client base by developing and implementing effective business development strategies.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Engaged with children on individual basis to build positive relationships and promote learning.
Childcare Educator
Teenie Weenies Learning Centre
06.2015 - 06.2022
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Communicated with parents and other staff about student progress.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
- Weekly/Quarterly reporting
- Risk assessment management
- Team leader/trained and guided staff into the right direction of their future career
Restaurant Front of House Manager
Java Lava
01.2013 - 12.2015
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Resolved guests complaints while maintaining positive customer environment.
- Performed cash handling activities and secured nightly bank deposits.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Planned events from concept to completion by responding to event inquiries, establishing budgets and designing customized menus.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Front of House Cafe
Gloria Jeans
08.2012 - 02.2014
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
Florist
Spring Flora
03.2010 - 09.2012
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Provided customers with care directions for flower arrangements.
- Properly package flowers and plants for damage-free delivery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Chester Hill High School
Chester Hill, NSWSkills
- Filing and Classroom Organization
- Organizing and Distributing Materials
- Imaginative Play Promotion
- Transition Coordination
- Collaborative and Team-Oriented
- Communicating with Parents and Teachers
- Facilitating Online Learning
- Organizational and Planning Skills
- Safety Monitoring and Management
- Classroom Management Techniques
- Special Needs Support
- Daily Schedule Creation
- Daily Logs
- Program Leadership
- Risk assessment management
- Team Leader
Timeline
Creche
Bump Gym
07.2023 - Current
Childcare Educator
Teenie Weenies Learning Centre
06.2015 - 06.2022
Restaurant Front of House Manager
Java Lava
01.2013 - 12.2015
Front of House Cafe
Gloria Jeans
08.2012 - 02.2014
Florist
Spring Flora
03.2010 - 09.2012
Chester Hill High School
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