Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Natasha Gonzalez

Strathfield ,NSW

Summary

Adept at fostering collaborative environments, as demonstrated at Michel's Patisserie, I excel in cleanliness standards and espresso preparation. My adaptability and commitment to excellence have consistently enhanced customer satisfaction and operational efficiency, showcasing a proven track record of achieving results through both hard and soft skills.

Overview

30
30
years of professional experience

Work History

Lead Barista

Michel's Patisserie
10.2001 - 09.2024


  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.

Shop Assistant

Michels Patisserie
07.1999 - 10.2001
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Completed daily tasks accurately and on-time to support shop needs.

Candle Maker, Sales

Candle Palace
09.1998 - 05.1999
  • Maintained a clean and safe working environment by adhering to safety protocols and conducting regular equipment inspections.
  • Developed signature candles, offering a diverse and enticing product range to attract new customers.

Apprentice Hair Dresser

Mr Leon
08.1995 - 07.1998
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted hair stylists with colorwork by applying base colors and toners.

Retail Sales Assistant

Best&Less
10.1994 - 07.1995
  • Managed efficient cash register operations.

Education

Certificate IV - Aging Support

Capital Career's
Parramatta, NSW

Certificate IV - Spanish Language And Literature

WEA Sydney
Sydney, NSW

Certificate III - Hairstyling

TAFE NSW
Petersham

Year 12 -

Holy Cross College Woollahra
Bondi Junction, NSW
09.1996

Skills

  • Cleanliness standards
  • Order Taking
  • Adaptability to Change
  • Espresso preparation
  • Food Service
  • Team Management
  • Barista Training
  • Safe Food Handling
  • Team Player
  • Friendly and outgoing

Additional Information

Customer service Management and sales has been the focus of my work history. I am a hard working and enthusiastic employee. I am keen to learn new skills and also use the skills i have learnt in my previous role. I possess good work ethics such as reliability, safety in the workplace and respect for Management and fellow colleagues.

Languages

Spanish

Timeline

Lead Barista

Michel's Patisserie
10.2001 - 09.2024

Shop Assistant

Michels Patisserie
07.1999 - 10.2001

Candle Maker, Sales

Candle Palace
09.1998 - 05.1999

Apprentice Hair Dresser

Mr Leon
08.1995 - 07.1998

Retail Sales Assistant

Best&Less
10.1994 - 07.1995

Certificate IV - Aging Support

Capital Career's

Certificate IV - Spanish Language And Literature

WEA Sydney

Certificate III - Hairstyling

TAFE NSW

Year 12 -

Holy Cross College Woollahra
Natasha Gonzalez