Natasha Grigg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
YNLHN - Balaklava Hospital
05.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed filing system, entered data and completed other clerical tasks.
Finance Officer
YNLHN
05.2023 - 07.2023
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
Hotel Services Team Leader
YNLHN - Balaklava Hospital
11.2020 - Current
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Hotel Services Assistant
YNLHN - Balaklava Hospital
04.2007 - 11.2020
- Trained and mentored new employees on company procedures and safety protocols.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Followed safety protocols while working, avoiding accidents and injuries.
- Reduced errors in service delivery by implementing quality control measures that ensured adherence to industry standards.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate III - Aged Care
TAFE SA
Kadina, SA02.2001
Skills
- Record preparation
- Professional Communication
- Electronic Records Management
- Filing and data archiving
- Minute Taking
- Clerical Support
- Documentation And Reporting
- Multi-Line Telephone Systems
- Database Management
- Data Entry
- Excel spreadsheets
- Records administration
Referees
Mona McArthur
EO/DON
Balaklava Hospital
88 621 400
Michael Smith
Co-Worker
Balaklava Hospital
88 621 400
Timeline
Finance Officer
YNLHN
05.2023 - 07.2023
Administrative Assistant
YNLHN - Balaklava Hospital
05.2022 - Current
Hotel Services Team Leader
YNLHN - Balaklava Hospital
11.2020 - Current
Hotel Services Assistant
YNLHN - Balaklava Hospital
04.2007 - 11.2020
Certificate III - Aged Care
TAFE SA
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