Natasha Hale

Provide Executive Assistant support to the Chief Executive Officer, 3 Deputy Chief Executive Officers and Executive Coordinator within the Victorian Registration and Qualifications Authority (VRQA), Department of Education.

Regular Support Including:

• Managing inboxes, diaries, and internal and external stakeholder communications through Office 365, MS Teams and Webex.
• Efficient in scheduling meetings, preparing agendas for executives, and tracking briefings.
• Skilled in coordinating recruitment activities and supporting interview processes.
• Strong project coordination capabilities, including data entry and reporting, cab charge distribution and tracking, and domestic travel bookings (through CTM).
• Fostering and maintaining positive relationships with internal and external stakeholders, as well as colleagues alike.
• Working closely with Executive Coordinator to ensure smooth executive office processes and functionality.
• Effective team player with strong time management, initiative and prioritisation skills.

Provide Executive Assistant support for a range of Directors and Executive Directors throughout Industry, Trade & Investment, Invest and Global Victoria.

Regular Support Including:

• Email and Diary Management through Office 365 applications.
• Scheduling appointments and meetings with internal and external stakeholders.
• Onboarding new starters.
• Assisting teams with travel/accommodation arrangements via CTM. Taxi voucher distribution and management. Managing Finance Requisitions, Purchase Orders and Stationary Orders via Oracle Portal.

Further Responsibilities Including:

• Weekly e-Briefing Reports for all Directors and Executive Directors throughout Industry, Trade & Investment.
• Management of Invest Victoria 'Key Investment Project'.

Currently completing a Certificate III in Business through Melbourne Polytechnic (concluding April 2024).

Daily responsibilities include:

• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Corresponded with clients through email and telephone as well as confirmed appointments.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Resolved customer problems and complaints.

Daily responsibilities included:

• Claims Management and Assisting with Insured’s property disaster claims.
• Daily contact with our Insured and multiple Building and Service providers.
• Main forms of daily contact include, verbally over the phone, and electronically via email and text.

Programs used on a daily basis included:

• ALL Microsoft programs (MS Teams, OneNote, OneDrive, Outlook, MS word and excel).
• Finesse phone system.

Daily responsibilities included:

• Completing and returning Injured Workers Compensation Claim forms.
• Contacting injured workers and providers via email, letter and over the phone in order to help better assist with the management of their claim.
• Organise medical appointments.
• Follow up on invoices.

Programs used on a daily basis included:

• Aaction.
• ALL Microsoft systems (MS Teams, OneNote, OneDrive, Outlook, MS Word and Excel).

Daily responsibilities included:

• Cleaning childcare common areas and facilities.
• Greet and direct parents around center during pick up and drop off hours.
• Assisting staff with duties across various childcare rooms.