Natasha Hart

• Daily tasks include serving customers, sales techniques, answering phones, problem solving, demonstrations, researching, quoting, assessing appliances for faults, POS, merchandising, product training, negotiating, liaise with installers and suppliers for PO's, ETA's, follow up quotes and check undelivered invoices.
• Meeting weekly KPI Sales targets including IPD, GSE, AGL and Telco.

Achievements: Consistently reach KPI/Targets weekly, quarterly, and yearly. I was rewarded with my super star bonus, awards, and badges. Won many competitions including a 75" TV for highest sales. Customers have emailed complementing me on my service which has led to repeat customers/business.

• This role consisted off, serving customers, point of sale, product demonstrations, quoting, negotiating prices, follow ups, maintain undelivered orders, answer phones, solve problems, organise deliveries and installs, merchandising, stocktaking and general housekeeping.

Achievements: Made consistent high sales achieving monthly targets/KPI's. Won tickets to Commonwealth Reveal Ball for highest Smeg cooking sales Nov 2017 tickets were worth $1000 each. Achieved customer service award twice, for customers emailing in compliments to my service.

• Worked independently, designing and implementing marketing campaigns in the Robina office.
• Travelled daily, all over the Gold Coast canvassing businesses for new prospective clients.
• Liaised with clients to meet their design and print requirements.
• Built and maintained a large database of new potential clients.

Achievements: Thought outside the box and developed my own A5 Active Kids Flyer which was delivered to local schools. Successfully, I sold advertising in the flyer to increase business sales.

• While studying Marketing for 2 years, volunteered to help raise cash and prize donations from local businesses to support both schools which raised approx. over $2400 for the 2 years for each school.
• This involved approaching businesses directly and asking for their support, then liaising with them to collect donations.

• This position included sourcing phone numbers, telemarketing/cold calling homeowners, data entry, building database of potential clients, setting up appraisals, organising marketing materials and occasional open house.
• Responsibilities also included working autonomously at night, locking up business and setting alarm when leaving.

Achievements: Worked independently cold calling in office, building a database of over 1000 new potential clients which led to many sales.

• QuickBooks, data entry/reconcile, invoicing, paying accounts/bills, banking, creating systems, answering phone calls, advertising, organising files and housekeeping.

Achievements: Worked independently in the office, gained knowledge of business procedures and bookkeeping. Created and implemented new office systems.

• Organised real estate seminars at local resorts including venue preparation, sales team, finance person, catering and babysitter
• Other duties included telemarketing/cold calling, data entry, supervised team of telemarketers, marketing materials and wages.

Achievements: Worked independently in office and at resorts and was promoted from Telemarketer to Event Coordinator within 6 months.

• Organised staff, dealt with complaints, meet sales targets, customer service, add on sales, set up sales, stock take, point of sale, lay-by, finance/ezy-pay, merchandising, watch repairs, jewellery cleaning and housekeeping.

Achievements: Completed my Cert III in retail through Prouds and gained valuable customer service skills. Was one of the top salespersons in the store, consistently achieving sales targets.